Assistant Branch Manager

Roofing Gear; Poole; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Staff discount on roofing materials

Employee Assistance Programme

Perks membership with exclusive offers

Ongoing training and development

Genuine career progression within IBMG

Job summary

Roofing Gear, part of the Independent Builders Merchants Group, seeks an Assistant Branch Manager for the Poole branch. You will support daily operations, lead the team, and ensure outstanding service to roofing contractors and builders' merchants.

With prior roofing or construction supplies experience, you will drive sales, manage stock, and maintain strong customer relationships while upholding safety and efficiency in a fast-paced branch environment.

Qualifications

• Experience in Roofing Merchant, Builders Merchant, or Construction Supplies environment.
• Proven customer service and sales experience.
• Experience supervising or managing a team.
• Ability to build long-term relationships with trade customers.

Responsibilities

• Support the Branch Manager in day-to-day running of the branch.
• Lead, motivate, and develop branch colleagues.
• Serve roofing contractors and trade customers on the counter and over the phone.
• Drive branch sales and help achieve performance targets.
• Build relationships with roofing professionals and key customers.
• Manage stock levels and supplier orders.
• Ensure product availability and customer service.
• Maintain a safe, organised, and efficient branch environment.
• Provide Branch Manager cover during periods of absence.
• Assist with yard duties and loading materials when required.

Skills

Team leadership

Customer service

Sales experience

Relationship building

Organised

Job description

Assistant Branch Manager (Roofing Merchant)

Poole, Somerset

Take the Next Step in Your Merchant Career with Roofing Gear

Roofing Gear, part of the Independent Builders Merchants Group (IBMG), is a specialist roofing merchant serving professional roofing contractors and trade customers across the South.

We're looking for an experienced Assistant Branch Manager to join our Poole branch and play a key role in driving sales, supporting branch operations, and delivering outstanding customer service within a fast-paced roofing merchant environment.

If you have experience in a roofing merchant, builders' merchant, or roofing supplies background and are ready for a management opportunity, we'd love to hear from you.

What You'll Be Doing

Supporting the Branch Manager in the day-to-day running of the branch

Leading, motivating, and developing branch colleagues

Serving roofing contractors and trade customers on the counter and over the phone

Driving branch sales and helping achieve performance targets

Building strong relationships with roofing professionals and key customers

Managing stock levels and supplier orders

Ensuring excellent product availability and customer service

Maintaining a safe, organised, and efficient branch environment

Providing Branch Manager cover during periods of absence

Assisting with yard duties and loading materials when required

What We're Looking For

Previous experience within a Roofing Merchant, Roofing Supplies, Builders Merchant, or Construction Supplies environment

Strong knowledge of roofing products and materials is highly desirable

Experience supervising, leading, or managing a team

Proven customer service and sales experience

Ability to build long-term relationships with trade customers

Organised, proactive, and commercially minded

A hands-on approach with a willingness to support all areas of the branch

Working Hours

Week 1 Monday to Friday: 7:00am - 4:30pm

Week 2 Monday to Friday: 7:00am - 4:30pm Saturday: 8:00am - 12:00pm (alternate Saturdays)

Why Join Roofing Gear?

Staff discount on roofing and building materials

Employee Assistance Programme

Perks membership with exclusive discounts

Ongoing training and development

Genuine career progression opportunities within IBMG

Friendly and supportive team environment

Why This Role?

This is an excellent opportunity for someone currently working as a Senior Sales Advisor, Yard Supervisor, Branch Supervisor or experienced Roofing Merchant professional looking to progress their career with a growing specialist roofing business.

Assistant Branch Manager | Roofing Merchant | Poole

Previous managerial experience in a merchanting business, preferably with roofing knowledge