Pool Coordinator

Life Leisure; Stockport; Presencial; GBP 26.000 - 36.000; Jornada completa

Descripción de la vacante

The Pool Coordinator role at Life Leisure hub focuses on overseeing the aquatics programme, developing and expanding swimming lessons, and leading a dedicated team to deliver high-quality experiences for customers and learners.

You will promote best practice, inspire colleagues, and consistently aim for exceptional service while aligning with Life Leisure values and WATCH principles.

Formación

• Experience delivering swimming lessons across ages and abilities.
• Ability to assess performance and provide constructive feedback.
• Experience planning and coordinating lessons and timetables.

Responsabilidades

• Lead and develop an effective aquatic programme.
• Lead, support and develop the aquatic team.
• Deliver an efficient, safe and customer-focused aquatic service.
• Drive performance, participation and continuous improvement.

Conocimientos

Team leadership

Organisational skills

Customer service

Swimming lessons delivery

Educación

Level 2 Swimming Teacher Qualification

SEQ Level 3 Swim Coordinator Qualification

Descripción del empleo

The role of the Pool Coordinator is to oversee the administration and management of the aquatics programme at the Life Leisure hub. You will take a proactive approach to developing the service, identifying opportunities to improve and expand the lesson programme. You will inspire, support and motivate your team to deliver high-quality swimming lessons, sharing new ideas, promoting best practice and leading by example through our WATCH principles.

Key Objective 1: Lead and develop an effective aquatic programme

Ensure the aquatic programme is aligned with Life Leisure's Purpose and Mission, delivered to a high standard and responsive to customer needs.

Key Objective 2: Lead, support and develop the aquatic team

Mentor, manage and motivate teaching staff to deliver high-quality activities and exceptional customer experiences.

Key Objective 3: Deliver an efficient, safe and customer-focused aquatic service

Act as a key point of contact for customers, parents/guardians and centre teams.

Key Objective 4: Drive performance, participation and continuous improvement

Proactively develop the aquatic programme by identifying opportunities to increase participation and improve utilisation.

The responsibilities set out in this document are intended to provide a flavour of the work you will carry out. We expect all colleagues to work flexibly according to business needs and to enhance their own development.

You are positive, enthusiastic and approachable, with a genuine passion for swimming and aquatic activities. You are patient, supportive and motivational, with strong organisational skills and the ability to use your own initiative. You work well as part of a team, are adaptable and professional, and are committed to delivering high standards and being a positive role model.

Relevant Experience - Essential

Experience of delivering swimming lessons across a range of ages and abilities, supporting and developing Swimming Teachers and Assistants, and planning and coordinating lessons. Able to assess performance, provide constructive feedback, work to targets and deadlines, and deliver excellent customer service while working effectively both independently and as part of a team.

Relevant Experience - Desirable

Experience of coordinating and developing swimming lesson programmes, including staff rotas, lesson timetabling and arranging cover. Experience of training and mentoring swimming teachers, monitoring lesson quality and implementing improvements., Level 2 Swimming Teacher Qualification. Knowledge and experience of teaching swimming to all ages and abilities. A genuine passion for swimming and aquatic activities. Commitment to encouraging lifelong participation in swimming. Strong planning and organisational skills., SEQ Level 3 Swim Coordinator Qualification or equivalent. Knowledge of the Life Leisure swimming lessons scheme.