Police Engagement Officer

Police Care UK; Woking; On-site; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Enhanced wellbeing support

Pension scheme

Development opportunities

35-hour working week

Job summary

Police Care UK is seeking a Police Engagement Officer to identify and build effective relationships with police forces, leaders and staff to raise the charity’s profile and drive engagement. The role supports awareness of services among serving and veteran officers, staff and families, while exploring opportunities for collaboration and income generation.

The postholder will travel across the UK, acting as a key ambassador and providing regular reports on engagement activity and opportunities.

Qualifications

• Experience of identifying, maintaining and monitoring key external relationships.
• Experience of working within, alongside or closely with policing, criminal justice, public sector or blue light organisations.

Responsibilities

• Develop and maintain relationships with police forces across the UK, including engaging senior staff and stakeholders.
• Increase awareness of Police Care UK's services among officers, staff and families.
• Act as the voice of policing within the charity and provide regular engagement reports.
• Identify opportunities for collaboration, partnerships, service delivery and income generation.

Skills

Relationship management

Interpersonal skills

Communication

Networking

Planning

Presentations

Stakeholder analysis

CRM systems

MS Office

Understanding policing

Tools

Microsoft Office

CRM systems

Job description

About Police Care UK

Police Care UK is the national, independent charity supporting serving and veteran members of the police community, and their families, when they've been physically or psychologically harmed through policing.

Demand for our services has grown by more than 400% in the last decade. This reflects the increasing impact of trauma in modern policing - from major incidents and serious violence to cumulative and vicarious trauma. We understand that harm doesn't end with a shift, and that families are often affected too.

We've evolved from a traditional benevolent fund into a sector-leading organisation delivering evidence-informed support, trauma-focused recovery services and practical prevention programmes across UK policing. Our work is grounded in compassion, clarity and evidence, and we're fiercely independent so we can focus on what people really need.

Our vision is simple: a future where every member of the police community has access to the care and support they need, and nobody faces the impact of harm alone. Based in Woking and working nationally, we're committed to strengthening the people behind the force - and we're looking for those who want to be a part of that work.

About the Role

The Police Engagement Officer will be responsible for identifying and building effective relationships with police forces, their leaders and staff to raise the profile of Police Care UK, drive engagement and assist in the development of future opportunities.

Acting as a key ambassador for Police Care UK, the postholder will support increased awareness, understanding and engagement with the charity's key services among serving and veteran police officers, staff and their families. Through proactive relationship management, the role will ensure Police Care UK remains visible, relevant and trusted within the UK policing community.

The role will also help to identify emerging opportunities for collaboration, partnership development, service delivery, research, wellbeing initiatives and income generation, helping the charity develop future strategic opportunities and strengthen its position within the policing sector.

What you'll do in the role

The responsibilities below outline the key areas of focus for this role, they are not exhaustive.

Relationship Management

• Develop and maintain effective relationships with police forces across the UK, including supporting introductions and tracking senior staff engagement with Chief Officers, senior leadership teams, wellbeing leads, occupational health teams, staff associations, employee networks and other key stakeholders.


• Acts as a primary point of contact between Police Care UK and police forces, ensuring regular and meaningful engagement.


• Build a comprehensive understanding of individual force priorities, challenges and opportunities to support effective partnership working.


• Establish and maintain stakeholder engagement plans for key police force relationships.

Force Engagement and Awareness

• Increase awareness and understanding of Police Care UK's services, programmes and support offer among police officers, staff and their families.


• Work collaboratively with force communications teams to promote the charity's work through appropriate internal channels and campaigns.


• Identify opportunities to increase referrals, service utilisation and active beneficiary engagement.

Stakeholder Insight and Representation

• Act as the voice of policing within the charity by gathering feedback and insight from forces and stakeholders.


• Provide regular reports on engagement activity, stakeholder feedback, emerging opportunities and relationship health.


• Ensure Police Care UK remains visible and influential within relevant policing networks and forums.

What you'll bring to the role

Essential

• Experience of identifying, maintaining and monitoring key external relationships


• Experience of working within, alongside or closely with policing, criminal justice, public sector or blue light organisations.

• Outstanding interpersonal and relationship‑building skills.


• Excellent verbal and written communication skills.


• Strong networking and influencing abilities.


• Ability to engage confidently with individuals at all levels


• Strong organisational and planning skills.


• Ability to work independently and proactively.


• Excellent presentation and facilitation skills.


• Ability to analyse stakeholder needs and identify strategic opportunities.


• Competent user of Microsoft Office and associated CRM systems.


• Understanding of UK policing structures and the challenges facing police officers and staff.


• Understanding of police wellbeing issues and the impact of policing on individuals and families.


• Awareness of the wider policing landscape and emerging sector trends.

Desirable

• Experience of charity‑sector engagement.


• Experience of partnership development or income generation.


• Knowledge of police staff associations and representative bodies.


• Experience of delivering stakeholder engagement strategies.


• Understanding of commissioning, service delivery or research partnerships.

This role will involve

• Travel throughout the UK.


• Occasional overnight stays.

Why work with us

You'll be joining a forward‑thinking, committed and values driven team making a real difference to the people who keep our communities safe. We offer:

• Enhanced wellbeing support


• Pension scheme with up to 8% employer contributions


• Development opportunities


• A 35‑hour working week


• A supportive, collaborative culture


• The chance to make a meaningful impact on the lives of police, staff, volunteers, and their families

Limitations

This job description is neither exclusive nor exhaustive. The duties and responsibilities may vary from time to time in the light of changing circumstances in consultation with the jobholder. The jobholder will be required to work within the rules and regulations of the Charity and accept the authority of the Chief Executive, who has the discretion to delegate authority to the jobholder and to withdraw it.

Equal Opportunities Policy

The Charity is committed to eliminating any discrimination and promoting diversity and equality of opportunity in all it does. The Charity is committed to providing equal opportunities in employment, and we will not unlawfully discriminate against job applicants, employees of the Charity, volunteers, workers, or contract workers on the grounds of their age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race (which includes colour, nationality and ethnic or national origins) religion or belief, sex or sexual orientation.