POD & Returns Specialist (12-Month Contract)

HealthNet Homecare Limited; Swadlincote; Presencial; GBP 22 000 - 29 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

25 days leave

Pension scheme

Training & development

Fees paid

EAP

GP access

Refer a Friend

Perkbox

Eyecare vouchers

Long service awards

Inclusive environment

Resumo da oferta

HealthNet Homecare Limited in the United Kingdom is seeking a POD & Returns Administrator on a 12-month fixed-term contract. You will manage POD documentation and customer returns, supporting the Order-to-Cash and Finance functions with accurate records.

The role requires strong attention to detail, experience with ERP and document systems, and excellent communication. You will collaborate with transport, warehouse and customer service to prevent invoice disputes and improve processes.

Qualificações

• Experience in POD administration, returns processing or logistics support.
• Strong attention to detail, accuracy and organisation.
• Good written and verbal communication.
• Experience with ERP and document management systems.
• Proficient in Microsoft Word and Excel.
• Desirable NHS/public sector experience.
• Familiarity with Order-to-Cash (O2C) processes.
• GCSE Maths and English.
• Strong IT literacy.

Responsabilidades

• Retrieve, validate and upload PODs from drivers, carriers and logistics partners.
• Ensure PODs are matched to orders and invoices.
• Investigate missing PODs and liaise with transport teams to resolve issues.
• Maintain POD records for audit and compliance.
• Process customer returns per policy and authorisation.
• Coordinate with warehouse and logistics to ensure timely processing of returns.
• Update systems to reflect returns, credits and stock adjustments.
• Support invoice queries with POD/returns information.
• Support reporting and data analysis as required.
• Assist with audits and compliance reviews.
• Build relationships with internal stakeholders.
• Follow policies and procedures.

Conhecimentos

POD administration

Returns processing

Logistics administration

Attention to detail

Formação académica

GCSE Maths & English

Ferramentas

ERP systems

Document management systems

Transport portals

Microsoft Word & Excel

Descrição da oferta de emprego

HealthNet Homecare Limited in the United Kingdom is seeking a POD & Returns Administrator on a 12-month fixed-term contract. You will manage POD documentation and customer returns, supporting the Order-to-Cash and Finance functions with accurate records.

The role requires strong attention to detail, experience with ERP and document systems, and excellent communication. You will collaborate with transport, warehouse and customer service to prevent invoice disputes and improve processes.