PNC Service Assistant: Data, Warrants & Inquiries

North Wales; St Asaph; On-site; GBP 27,000 - 32,000; Full time

Benefits offered by this job

Shift allowance

Weekend allowance

Job summary

North Wales Police invites applications for a Police National Computer (PNC) Assistant on a permanent basis. You will update and disseminate information held on the PNC, including Criminal Records via the Phoenix Application, and handle PNC check inquiries from officers and non-police agencies.

You will manage the warrant database and perform system searches, working 37 hours per week on a rotating shift pattern, with 14% shift allowance and 2.5% weekend allowance.

Qualifications

• Possess a relevant NVQ level 3 qualification or equivalent.
• Clerical and administrative skills including filing and mail distribution.
• Ability to disseminate data from multiple sources.
• Proven communication skills and ability to work well in a large team.
• IT literacy with at least 35 wpm and good MS Office knowledge.
• Self-motivated and proactive; able to prioritise tasks.
• Ability to work independently and use judgement.

Responsibilities

• Update and disseminate information on all PNC applications including Criminal Records via Phoenix.
• Receive and handle telephone enquiries relating to PNC checks from officers and agencies.
• Manage and administer the warrant database and related tasks to ensure warrants are executed efficiently.
• Conduct searches on various systems as required.

Skills

NVQ 3

Clerical skills

Data dissemination

Communication skills

IT literacy 35 wpm

MS Office

Teamwork

Education

NVQ or equivalent

Tools

MS Office

Job description

North Wales Police invites applications for a Police National Computer (PNC) Assistant on a permanent basis. You will update and disseminate information held on the PNC, including Criminal Records via the Phoenix Application, and handle PNC check inquiries from officers and non-police agencies.

You will manage the warrant database and perform system searches, working 37 hours per week on a rotating shift pattern, with 14% shift allowance and 2.5% weekend allowance.