PMO Professional (London)

BT Group; Greater London; On-site; GBP 70,000 - 90,000; Full time

Benefits offered by this job

10% bonus

25 days holiday

Online private GP 24/7

Carers leave

Maternity/paternity/adoption leave

BT product discounts

Pension scheme

Holiday purchase scheme

Job summary

BT Group is seeking a PMO Professional in London to support the successful delivery of complex customer contracts through robust project controls and governance. The role involves ensuring governance, reporting and controls are consistently applied across programmes.

You will manage programme reporting, risks, issues, dependencies and delivery obligations, partnering with teams to provide accurate delivery insights and drive informed decisions. A hybrid work model applies.

Qualifications

• Strong PMO delivery experience across complex programmes or contracts.
• Governance frameworks, delivery oversight and performance reporting.
• Excellent stakeholder management and communication to senior stakeholders.

Responsibilities

• Deliver PMO services across complex programmes and contracts with governance, reporting and controls.
• Manage programme reporting, risks, issues, dependencies and delivery obligations.
• Partner with programme teams to provide delivery insight for informed decisions.
• Improve PMO processes, tools and ways of working for efficiency and quality.
• Support delivery assurance activities and contribute to continuous PMO improvements.

Skills

PMO delivery

Governance

Stakeholder management

Reporting

Risk & issue management

Tools

Microsoft 365

Excel

PowerPoint

SharePoint

Job description

Job Title: PMO Professional (London)

Job Location: GBR-London-BTHQ One Braham

Advertised Salary: Competitive + Market Leading Benefits

We operate a hybrid model of 3 days in the office and 2 days working from home, please only apply if you are comfortable with this arrangement.

SC-level Security Clearance is essential.

About the role

Join BT's Design & Delivery PMO team, where you'll play a key role in supporting the successful delivery of complex customer contracts through robust project controls, governance and assurance.

Working across high-profile programmes, you'll help reduce delivery risk, provide valuable insight to stakeholders, and drive consistency in PMO best practice.

Security Clearance is essential for this role, offering an opportunity to contribute to critical customer outcomes while working with a collaborative and experienced PMO community

What you’ll be doing

• Deliver PMO services across complex programmes and customer contracts, ensuring governance, reporting and controls are consistently applied.
• Manage programme reporting, risks, issues, dependencies and key delivery obligations to support successful outcomes.
• Partner with programme teams and stakeholders to provide accurate delivery insight and support informed decision-making.
• Improve PMO processes, tools and ways of working, helping to increase efficiency, consistency and service quality.
• Support delivery assurance activities and contribute to continuous improvement initiatives across the wider PMO function.

Essential Skills / Experience

• Strong PMO delivery experience, with the ability to provide structured project controls, reporting, risk and issue management across complex programmes or contracts.
• Governance and assurance expertise, including establishing and maintaining effective governance frameworks, delivery oversight and performance reporting.
• Excellent stakeholder management skills, with the ability to build trusted relationships, influence at different levels and communicate clear delivery insights to senior stakeholders.

Desirable Skills / Experience

• Experience working within large-scale technology, telecommunications, defence or government environments.
• Knowledge of PMO methodologies and recognised project or programme management frameworks such as P3O.
• Experience improving PMO services through process simplification, automation or digital tooling.
• Strong Microsoft 365 skills, including Excel, PowerPoint and SharePoint.
• Experience operating within complex, multi-stakeholder delivery environments.

Our Package

Tailored benefits make a real difference. That's why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include:

• 10% on target annual bonus
• 25 days Holiday
• Access to an online private GP 24/7 for you and your immediate family
• Market-leading paid carers leave with up to 2 weeks off
• Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay
• Discounted EE and BT products, including mobile and broadband
• Market leading Pension scheme - 5% from you and 10% from us
• Holiday purchase scheme

You can select additional benefits, including healthcare, dental, gym memberships and more when you're ready.

Join us at a pivotal moment for BT Business. We are executing a multi-year transformation to restore growth, modernise at scale and unlock new markets beyond connectivity. Our ambition is clear - return to sustainable revenue and EBITDA growth, strengthen our market position, and deliver meaningful shareholder value through disciplined execution and bold reinvention.

We are fundamentally reshaping the business - simplifying our portfolio, digitising our customer experience and building market-leading capability across cyber, AI and managed services, all powered by the UK's leading fixed and mobile networks. This is a shift from a legacy connectivity provider to a modern, solutions-led, AI-first business that can truly differentiate in a competitive and fast-moving market.

With execution momentum building and a clear path to growth, the opportunity now is to scale what works, accelerate performance and fully realise our potential. This is about delivering against ambitious financial outcomes while transforming how we operate - creating a business that is simpler, faster, more innovative and easier to do business with.

If you want to be part of the team shaping the turnaround of a multi-billion-pound business - and building a stronger, more competitive BT for the future - this is your moment.