PMO Governance, Assurance and Reporting Manager
Location: National*
Closing Date: 18th May
Interviews: W/C 2nd June (subject to change)
Grade: SEO
(MoJ candidates who are on a specialist grade, will be able to retain this grade on lateral transfer)
Salary: London: £47,657 - £52,040. National: £41,463 - £45,276.
Working pattern: Full-time, part-time, flexible working, job share.
Contract Type: Fixed-term appointment, please note that this appointment will be for 23 months.
*We offer a hybrid working model, allowing for a balance between remote work and time spent in your local office. Office locations can be found ON THIS MAP
The Role
We're recruiting for a PMO Governance, Assurance and Reporting Manager here at Justice Digital, to be part of our warm and collaborative Technology Services Delivery team.
The Technology Service Delivery (TSD) Programme Management Office (PMO) is the central hub for supporting and enabling successful project delivery across TSD, we provide guidance, standardised processes and consistent governance to ensure all projects are aligned, efficient and effective. Roles can work centrally to provide support across all TSD projects or be embedded as part of a project team to provide specialist advise and support day to day delivery.
Our team enhances project understanding and insight, giving leadership clearer visibility of project progress, risks and overall performance. By streamlining project practices and fostering collaboration we help drive better outcomes, save time and optimise resources, contributing to TSD and wider Justice Digital strategic goals.
You will form part of a multi-disciplinary team responsible for the delivery of a range of outcomes in support of the wider Technology Services teams. The TSD function is responsible for delivering projects and work packages relating to the deployment of new technology or services across the MoJ estate, transition of services from supplier to supplier or in-house and exiting of services from incumbent suppliers.
The PMO Governance, Assurance and Reporting Manager is a fantastic opportunity to work with senior and cross government stakeholders to enable effective decision-making and support the approval of business cases, submissions to investment boards and assurance reviews. You will ensure timely, consistent data collection, analysis, and reporting on project and programme progress. Undertake assurance activities to review and confirm project achievability. Provide independent assessment within projects and oversee projects to ensure proper assurance at the right times.
You will be a critical friend to Project Managers and provide expert advice, promote best practices across all TSD and drive continuous improvement for successful project execution.
The role includes line management and mentoring PMO team members.
To help picture your life at MoJ Justice Digital please take a look at our blog and our Digital and Technology strategy 2025
Key Responsibilities:
- Business case - Liaise with business case investment approval boards and manage the business case process for TSD PMO, including preparing papers for investment approval boards.
- Governance - Establish governance and reporting strategies and processes, draft and own terms of reference for boards and define roles of board members. Work with decision owners to provide report updates. Analyse data and present at relevant boards. Maintain board documentation and artefacts, such as forward looks and decision logs.
- Assurance - Application of assurance standards Responsible for ensuring projects or activities have appropriate levels of assurance for the complexity of the project. Leads the timely and accurate reporting of integrated assurance plans and milestones to support board level assurance activities. Provide analysis to senior managers about the outcomes from assurance reviews and make recommendations for improvement.
- Monitoring and reporting - Oversee project controls across TSD and ensure accurate, timely reporting of project status to senior stakeholders. Lead the development and preparation of comprehensive project reports, analyse project performance, and provide insights and recommendations to boards to support decision-making.
- Risk Management - Work with project teams to report risks to project boards and assurance of risk mitigation strategies and risk responses. Identify and report on risk trends across TSD and escalate risks as required.
- Financial reporting - Work with TSD FBPs to provide an overview of financial control across all projects, ensuring budgets are adhered to, costs are tracked, and financial risks are identified and mitigated effectively.
- Change control - Work with project and delivery managers to provide data for change requests. Facilitate change and exception meetings and support with the escalation of requests to relevant boards and disseminate the outcome.
- Knowledge and information management - Implement knowledge and information process. Advise the project on correct processes and assure the project lessons learned process and that any lessons learned are applied to future change initiatives.
- Stakeholder Management - Identify key stakeholders and develop effective relationships and networks. Liaise with Stakeholders to gather and review data, and work with stakeholders to resolve anomalies or gaps. Ensure that stakeholder responsibilities and needs are understood and
- Line Management Responsibilities - Lead a team of project support roles overseeing their work and driving strategic direction, provide mentorship, and ensure objective alignment with organisational goals.
- Continuous improvement - for example this could be to identify and implement new ways of working, tools, or data analytics to improve the effective delivery of PMO services.
- Occasional travel to MoJ sites, including London, may be required.
If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply!
Benefits- 37 hours per week and flexible working options including working from home, working part-time, job sharing, or working compressed hours.
- A £1k per person learning budget is in place to support all our people, with access to best in class conferences and seminars, accreditation with professional bodies, fully funded vocational programmes and e-learning platforms
- Staff have 10% time to dedicate to develop & grow
- Generous civil service pension based on defined benefit scheme, with employer contributions of 28.97% from April 1st 2024 (Contribution Rates)
- 25 days leave (plus bank holidays) and 1 privilege day usually taken around the Kings' birthday. 5 additional days of leave once you have reached 5 years of service.
- Compassionate maternity, adoption, and shared parental leave policies, with up to 26 weeks leave at full pay, 13 weeks with partial pay, and 13 weeks further leave. And maternity support/paternity leave at full pay for 2 weeks, too!
- Wellbeing support including access to the Calm app.
- Bike loans up to £2500 and secure bike parking (subject to availability and location)
- Season ticket loans, childcare vouchers and eye-care vouchers.
- 5 days volunteering paid leave.
- Free membership to BCS, the Chartered Institute for IT.
- Some offices may have a subsidised onsite Gym.
Flexible working hours
The Ministry of Justice offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. MoJ welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ's Flexible Working policy.
We are only able to consider part time and flexible working arrangements for this position which meet the following minimum requirements -
- A minimum of 4 working days per week
- A minimum of 34 working hours per week
Person SpecificationEssential
- Previous experience of working in a project, programme or portfolio role
- Significant previous experience of working in a large or complex project, programme or portfolio environment
- Strong communication, both verbally and in writing, at all levels.
- Demonstrable experience working with a range of key stakeholders, building effective working relationships both inside and outside of the organisation.
- Highly organised, self-motivated and able to deliver at pace.
- IT literate with good working knowledge Microsoft Word, PowerPoint and Excel.
- Proficiency and experience using project tooling, such as Microsoft Project (MSP), Jira, Confluence, Trello etc.
- One or more of the following project qualifications: APM Project Management Qualification, PRINCE 2 Practitioner, Managing Successful Programmes Practitioner, PMI Project Management Professional, Agile Project Management Practitioner, or equivalent PMO, project, programme or portfolio qualification.
Willingness to be assessed against the requirements for BPSS clearance.
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy.
How to ApplyCandidates must submit a CV and statement of suitability (of no more than 750 words) via our applicant website Jobtrain, which describes how you meet the requirements set out in the Person Specification above. Candidates who do not submit both a CV and a separate statement of suitability will not be invited to interview. The Leadership behaviour will also be assessed at the sift stage.
In Justice Digital, we recruit using a combination of the Government Digital and Data Profession Capability and Success Profiles Frameworks. We will assess your Experience and the following Behaviours during the assessment process:
- Leadership
- Changing and Improving
- Working together
- Communicating and influencing
- Managing a quality service
A diverse panel will review your application against the Person Specification above.
Successful candidates who meet the required standard will then be invited to a 1-hour panel interview held via video conference.
Should we receive a high volume of applications, a pre-sift based on the following criteria will be conducted before the sift -
- Significant previous experience of working in a large or complex project, programme or portfolio environment
- Demonstrable experience working with a range of key stakeholders, building effective working relationships both inside and outside of the organisation.
- Proficiency and experience using project tooling, such as Microsoft Project (MSP), Jira, Confluence, Trello etc.
- Project qualifications
Should you be unsuccessful in the role that you have applied for but demonstrate the capability for a role at a lower level, we reserve the right to discuss this opportunity with you and offer you the position without needing a further application.
A reserve list may be held for up to 12 months, from which further appointments may be made.
Terms & ConditionsPlease review our Terms & Conditions which set out how we recruit and provide further information related to the role and salary arrangements.
If you have any questions, please feel free to contact recruitment@digital.justice.gov.uk