PMO Business Analyst: Process Improvement & Change

Publishers Association Limited; West of England; Hybride; GBP 41 000 - 50 000; Plein temps

Avantages offerts par ce poste

Pension scheme

Discretionary annual bonus

Hybrid working

Résumé du poste

IOP Publishing is seeking a curious and analytical Business Analyst to join our PMO. You will explore problems, map processes and gather requirements to deliver practical recommendations that add value for colleagues, customers and the business.

You’ll work across discrete initiatives with Change Management, Product Management and IT to support strategic improvements. You’ll lead discovery, facilitate workshops, develop user stories and business cases, and help shape evidence-based decisions

Qualifications

• Experience in business analysis, continuous improvement, project delivery or product management.
• Strong skills in process mapping, requirements elicitation and documentation.
• Experience turning data into actionable recommendations.
• Ability to influence stakeholders at different levels and drive change.
• Knowledge of change delivery methodologies and business transformation.
• Experience building business cases, ROI or benefits frameworks.
• Familiarity with Agile and writing user stories.
• Lean, Six Sigma or Kaizen experience is beneficial.

Responsabilités

• Lead discovery to understand business challenges and opportunities.
• Facilitate workshops to gather, prioritise and document requirements.
• Map and analyse processes, identify inefficiencies and suggest improvements.
• Apply structured problem solving and root cause analysis.
• Use data to identify trends, support decisions and evaluate solutions.
• Create user stories, acceptance criteria and change doc.
• Help define business cases, benefits and ROI measures.
• Collaborate with project, product and technology teams to deliver change.
• Introduce practical BA tools and frameworks to build capability.

Connaissances

Business analysis

Continuous improvement

Process improvement

Project delivery

Product management

Operations

Requirements elicitation

Data analysis

Stakeholder management

Change delivery methodologies

Business transformation

Business case development

ROI assessments

Agile / user stories

Lean / Six Sigma (beneficial)

Description du poste

IOP Publishing is seeking a curious and analytical Business Analyst to join our PMO. You will explore problems, map processes and gather requirements to deliver practical recommendations that add value for colleagues, customers and the business.

You’ll work across discrete initiatives with Change Management, Product Management and IT to support strategic improvements. You’ll lead discovery, facilitate workshops, develop user stories and business cases, and help shape evidence-based decisions