PMO & Asset Management Project Coordinator

West Midlands Metro; Wednesbury; On-site; GBP 26,957 - 32,948; Full time

Benefits offered by this job

Free travel on trams & NX buses forYou

Pension

25 days holiday

Job summary

West Midlands Metro is seeking a detail-oriented Project Support Officer to join the team at Wednesbury Depot. You will coordinate across projects, manage action trackers and governance, and support asset data management and reporting.

This role requires strong organisation, MS 365 skills, and experience with PMO processes. The fixed-term contract (6 months) offers a structured pathway into major network extensions and BAU transition, with excellent travel benefits for you and a partner, plus

Qualifications

• Minimum of 2 years' experience in a Project Support, PMO, Project Administration, Business Support or similar role.
• Experience maintaining action trackers, risk registers, issue logs and governance documentation.
• Experience organising meetings, recording minutes and monitoring actions.
• Knowledge of project lifecycles and governance processes.
• Strong administration, organisational and coordination skills.

Responsibilities

• Provide project support across multiple programmes and projects, ensuring effective coordination and delivery.
• Maintain project action trackers, risk registers, issue logs, decision logs and project records.
• Organise meetings, prepare agendas, produce accurate minutes and monitor actions through to completion.
• Support project governance processes, reporting cycles, governance packs, performance dashboards and presentations.
• Liaise with internal teams, contractors and external stakeholders to ensure effective communication and collaboration.
• Ensure project and asset documentation is accurate, accessible, controlled and up to date.
• Support Agile delivery activities, planning processes and continuous improvement initiatives.
• Support the Asset Transfer Process (ATP) and infrastructure handover activities.
• Maintain and update the Agility Asset Management Information System (AMIS), ensuring asset data integrity and accuracy.
• Input, validate and manage asset records, maintenance information and supporting documentation.
• Assist with the creation and maintenance of Planned Preventative Maintenance (PPM) schedules.
• Work closely with Engineering and Maintenance teams to verify asset data and maintenance requirements.
• Support asset register management for network extensions and depot infrastructure.
• Assist with maintenance planning activities, work instructions and system notifications.

Skills

Project coordination

PMO experience

Governance documentation

Meeting organisation

Stakeholder management

Attention to detail

Communication

Office 365 familiarity

SharePoint

AMIS familiarity

Tools

AMIS

CMMS

SharePoint

Job description

West Midlands Metro is seeking a detail-oriented Project Support Officer to join the team at Wednesbury Depot. You will coordinate across projects, manage action trackers and governance, and support asset data management and reporting.

This role requires strong organisation, MS 365 skills, and experience with PMO processes. The fixed-term contract (6 months) offers a structured pathway into major network extensions and BAU transition, with excellent travel benefits for you and a partner, plus