Plumbing Sales Specialist - Camden

Lawsons (Whetstone) Ltd; London; On-site; GBP 29,000 - 35,000; Full time

Job summary

Join a dynamic and customer-focused team as a Plumbing Sales Specialist in Camden. This role offers the chance to leverage your plumbing sales experience to drive customer satisfaction and growth. You’ll engage with trade and retail customers, providing expert advice and building strong relationships. Enjoy a full-time position with competitive salary, generous holiday, and benefits in a respected company with a legacy in the building trades. This is an exciting opportunity for personal development and career progression in a supportive environment.

Benefits

25 days holiday + Bank Holidays + 1 Celebration Day

Workplace Pension Scheme

Death in Service Benefit

Employee Assistance Programme

Access to My Reward programme

Qualifications

• Previous sales experience in plumbing or builders’ merchant environment is essential.
• Excellent product knowledge of plumbing materials and fittings.

Responsibilities

• Provide expert product advice and quotations to customers.
• Drive plumbing sales to achieve and surpass branch targets.
• Manage administrative processes including order entry and stock control.

Skills

Sales experience in plumbing

Product knowledge of plumbing materials

Communication skills

Customer-oriented approach

IT skills

Organisational skills

Job description

About Lawsons

Lawsons is the UK’s largest independent supplier of fencing, timber and building materials, with over a century of experience supporting the construction industry. Our business continues to grow across London and the South East, driven by exceptional customer service, deep product knowledge, and a forward-thinking approach. We’re proud to operate more than 35 branches and employ over 700 colleagues dedicated to building a better future.

About the Role – Plumbing Sales Specialist in Camden

We are seeking a motivated and customer-focused Plumbing Sales Specialist to join our thriving branch in Camden. This is a fantastic opportunity to contribute to the ongoing success and growth of our plumbing division, working closely with trade and retail customers to meet their needs and exceed sales targets.

Location

Lawsons Camden Branch = 53 Blundell Street, Camden, London, N7 9BN.

Working Hours and Benefits – Plumbing Sales Role

• Full Time: Monday to Friday, 07:30–17:00, plus alternate Saturdays, 08:00–12:00 (44.5 hours per week)

• Salary up to £35,000 (dependent on experience)

• 25 days holiday + Bank Holidays + 1 Celebration Day

• Workplace Pension Scheme

• Death in Service Benefit

• Employee Assistance Programme

• Access to My Reward programme – including online GP access

Plumbing Sales Responsibilities – Driving Customer Satisfaction and Growth

• Provide expert product advice, quotations, and information on plumbing supplies to trade and retail customers, both in person and over the phone.
• Proactively drive plumbing sales to achieve and surpass branch sales targets, margins, and profitability.
• Build and maintain strong customer relationships through exceptional service and follow-up.
• Source specialist plumbing items and communicate lead times effectively.
• Work collaboratively with warehouse, yard, and delivery teams to ensure smooth processing and dispatch of orders.
• Manage administrative processes including order entry, stock control, and customer records accurately.
• Support the Branch Manager and wider team in daily branch operations and any promotional activities.
• Promote a culture of professionalism, inclusion, and safety for all staff and customers.

Skills and Experience Required for Plumbing Sales

• Previous sales experience in plumbing or a builders’ merchant environment (ESSENTIAL)
• Excellent product knowledge of plumbing materials, fittings, and solutions
• Outstanding communication and negotiation skills, both written and verbal
• Customer-oriented approach, with the ability to identify and address customer needs
• Experience working in a sales target-driven environment
• Proficient IT skills (order processing and email communication)
• Team player with a flexible, positive, and proactive attitude
• Strong organisational skills and attention to detail

Why Join Lawsons in Plumbing Sales?

• Join a highly respected business with a legacy of success in the building trades sector
• Enjoy a varied, fast-paced role with clear opportunities for training, progression, and personal development
• Be part of an inclusive, welcoming team dedicated to delivering for their customers and colleagues
• Work for a company that rewards commitment and champions career growth