Plumber - Responsive Maintenance

Allscreens Nationwide Ltd; Liverpool; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Generous annual leave

Health and Wellness benefits

Pension scheme

Travel discounts

Professional qualifications support

Flexible working

Job summary

HMS is seeking a mobile Plumber to deliver high-quality plumbing services across Liverpool, St Helens and Warrington. The role supports a one-visit approach and requires flexibility to work across various locations.

You will carry out installations, maintenance and repairs, while coordinating with schedulers and other trades. The ideal candidate has a time-served apprenticeship, NVQ Level 2 in Plumbing, CSCS card and a full UK driving licence.

Qualifications

• Time-served apprenticeship completed.
• NVQ Level 2 (or equivalent) in Plumbing.
• CSCS card held or eligible to provide proof.

Responsibilities

• Carry out all types of plumbing work, internal and external, including new installations, maintenance and remedial.
• Support associated trades to contribute to a one job one visit approach.
• Plan and organise work efficiently, using time, materials and equipment effectively.
• Operate within scheduled appointments and liaise with customers and colleagues for smooth delivery.

Skills

Plumbing expertise

Customer care

Independent working

Communication skills

Time management

Education

Time-served apprenticeship

NVQ Level 2 in Plumbing

CSCS card

Full UK driving licence

Job description

Do you have strong plumbing skills, a commitment to delivering excellent customer service, and the ability to work independently

while maintaining high standards of quality and safety? We’re looking for a Plumberto join our team and support the delivery of

first-class construction and maintenance services across Liverpool, St Helens and Warrington. This is a mobile role, requiring

flexibility to work across multiple locations in line with business needs.

What you'll be doing:

• Carry out all types of plumbing work, both internally and externally, including new installations, maintenance and remedial
• Support associated trades such as plastering, tiling and joinery to contribute to our 'one job one visit' approach.
• Plan and organise work effectively, ensuring efficient use of time, materials, vehicles and equipment.
• Operate within scheduled appointment systems, liaising with customers and colleagues to ensure smooth delivery of works.
• Supervise and support apprentices, trainees and other employees as required.
• Undertake diagnostic and pre-measuring work to accurately identify and complete repairs.
• Use IT and communication systems to receive instructions, complete work orders and order materials.
• Make informed decisions regarding repair requirements and communicate clearly with customers when follow-up work is needed.
• Complete all documentation accurately and contribute to ongoing competency and development programmes.
• Drive company vehicles safely and maintain stock, tools and equipment to required standards.
• Manage materials effectively, minimising waste and ensuring appropriate specifications are used.
• Work collaboratively with Schedulers, Planners, CLOs, contractors and other teams to ensure coordinated service delivery.
• Uphold high standards of customer care, quality, safety and performance.
• Participate in an out-of-hours rota where required to support a seamless repairs and maintenance service.

What we're looking for:

• Time-served apprenticeship.
• Minimum NVQ Level 2 or equivalent in Plumbing or a relevant craft discipline.
• CSCS card at the appropriate level. You will be required to provide proof of qualifications if invited to interview.
• Full UK driving licence.
• Strong experience in plumbing, building maintenance and construction activities.
• Experience of multi-skilled trade activities associated with core plumbing skills.
• Good customer care skills and a proactive approach to continuous improvement.
• Ability to demonstrate initiative and work independently with minimal supervision.
• Flexible approach to varied duties and changing priorities.
• Strong communication skills with the ability to engage effectively with customers and colleagues.

You will be required to provide proof of essential qualifications if you are invited to attend an interview.

What We Offer:

HMS offers a great benefits package designed to support you on and off the job. You can view our full employee benefits pack on

our website to see everything available across the Torus Group. Please see below an overview of our key employee benefits:

• Generous annual leave – 24 days plus bank holidays, rising each year up to 28.
• Health and Wellness – for eligible roles, we offer additional health support such as BUPA health expenses coverage, helping you
• manage everyday healthcare costs.
• Family support – enhanced maternity, paternity and adoption pay.
• Financial flexibility – Aviva pension and Wagestream for instant access to part of your pay.
• Travel & transport perks – lease car scheme and discounts on bikes, holidays and more.
• Continuous learning – e-learning, workshops and support for professional qualifications.
• Recognition & wellbeing – reward schemes, volunteering, enhanced sick pay and discounted gym memberships.
• Flexible working – agile working that supports your needs on and off the job.
• Comfortable workspaces – good offices, strong transport links, employee assistance and occupational health support.

Interview Process:

• Candidates will be invited to attend an interview, which will include a competency-based discussion exploring relevant experience, technical knowledge and customer-focused behaviours. Interviews will take place at our HMS Stonebridge Office.

Additional Information:

• Right to work verification
• 2x completed references
• DBS check (if required for role)
• Completion of all new starter documentation including signed T&Cs

Please note, we reserve the right to close this vacancy early if we receive a high volume of applications.