Plumber

JAM Recruitment Ltd; Liverpool City Region; On-site; GBP 30,000 - 41,000; Full time

Benefits offered by this job

Van provided

Fuel card

Power tools

32 days leave incl. holidays

Pension scheme

Job summary

Onward Repairs is seeking a Plumber for a full-time position across Merseyside. You will perform a wide range of domestic plumbing maintenance and repair tasks, respond to planned works and reactive calls, and ensure safety standards are met.

A multi-skilled allowance and company vehicle are provided. The role includes a standby rota for additional earnings, generous leave, a pension scheme, and a commitment to employee development and family-friendly policies.

Qualifications

• Experience delivering plumbing maintenance and repairs in domestic properties.
• Ability to work on planned works and reactive call-outs.
• Demonstrated health and safety compliance and safe working practices.

Responsibilities

• Deliver property maintenance and repairs to a high standard within customer homes.
• Organise materials and coordinate with customers and stakeholders.
• Utilise PDA to record job progress and details.
• Maintain store of van-based materials and ensure timely completion of tasks.
• Adhere to health and safety requirements and promote safe working practices.

Skills

Plumbing maintenance

Customer service

Health & safety

Driving licence

Education

NVQ Level 2 in Plumbing

CSCS card

Tools

PDA handheld

Job description

Onward seeks a Plumber for a full-time position based across Merseyside. You will deliver high‑quality plumbing maintenance and repair services within domestic properties, responding to planned works and reactive call‑outs. The role involves diagnosing faults, fitting fixtures, and ensuring compliance with safety standards. A multi-skilled allowance of up to £750 is available for accredited tiling or plastering abilities. The package includes a salary of £35,300, a van with fuel card, and power tools. You will join a standby rota for additional earnings, receive 32 days’ annual leave plus bank holidays, and access a pension scheme with matched contributions up to 10%.

About The Role

What you can expect from us £35,300 per annum with opportunity for additional earnings through participation in our ‘out of hours’ standby service on a rota basis. Multi skilled allowance of up to £750 per annum when accredited as multi skilled in tiling, plastering, or plumbing, subject to conditions. Van (for business use, including home to work) and power tools provided. Fuel Card for business use. 32 days annual leave plus bank holidays. Opportunity to further increase annual leave with service or through the holiday purchase scheme. Additional earnings through participation in an ‘out of hours’ standby service on a rota basis. Immediate entry to our Pension scheme (matched contributions up to 10%). A great flexible working environment, with a range of family friendly policies. Health scheme with financial benefits with options to extend to your family. Paid leave for absence including sickness, maternity, paternity and adoption leave. Access of up to £150 annually through the ‘Learning for life’ scheme. Internal Award Scheme. Discounts for household items and gym memberships. Grow your skills through support to develop your career. We're growing our Onward Repairs team and investing in our in‑house service to deliver excellent repairs and maintenance across the Wirral and Runcorn.

As a Plumber, you'll play an important role in maintaining and improving our customers’ homes, carrying out a wide range of repairs and maintenance work to a high standard. This is an exciting opportunity to join a supportive, skilled and expanding team, helping to provide safe, secure and well‑maintained homes while delivering an excellent customer experience. You'll be part of a team that takes pride in delivering quality workmanship, achieving first‑time fixes wherever possible, and making a positive difference to our customers and communities every day.

The purpose of the role is to deliver property maintenance services, undertaking repair activities predominantly within customer’s homes, but also voids and for other clients as required. Please note that a full UK driving license is required for this role.

Key Responsibilities

Delivery In line with Onwards specification or approved best practice assess, coordinate and undertake the most cost effective repair solution delivering value for money. Organising materials, providing detailed information, effectively communicating with customers, other stakeholders and colleagues to deliver a high quality service. Ensure an adequate store of materials are available to operatives, including van based stock. Proactively organise workload to ensure the delivery of an efficient and effective service at all times.

Customer Service To provide excellent customer service whilst ensuring prompt work of the required standard. Liaison and technical advice Liaise with clients, customers and colleagues regarding access, safe working practices, and assessment of repairs requirements and progress of repairs. Quality Ensure all work is delivered to a high standard. Records To complete jobs on PDA’s and maintain other records as required including access details, materials used, job progression and follow on information. Health and Safety Undertake work activities in line with all health and safety requirements demonstrating a sound working knowledge of key legislative health and safety information and safe working practices. Assisting the promotion of Health & Safety. Work equipment Operation of light machinery, plant and powered hand tools in accordance with recognised safety procedures. To be responsible for the safe use and daily maintenance of allocated Company vehicles.

Skills and experience Essential

Sound knowledge of building construction, components, building trades and applicable building regulations. Experience of working in a customer focussed service. Proven ability to deliver a quality customer centred repairs service. Experience of working in a target driven environment. Sound knowledge of health and safety regulations relevant to the post and associated tasks undertaken within it, in line with HASAWA 1974. Experience of using PDA technology (hand held/mobile working technology) to record jobs. A Full UK Driving Licence and access to your own car.

Skills and experience Desirable

Experience of working within a commercial and domestic property maintenance environment. Experience of delivering services within the social housing sector.

Qualifications Essential

Minimum of L2 NVQ or equivalent qualification in Plumbing and relevant experience. Appropriate CSCS card.

Qualifications Desirable

Hold relevant health & safety qualifications which relate to the sector/construction industry in general. Asbestos awareness training. Relevant power tool training. Manual handling training. Appropriate and current training in COSHH & PPE. Access equipment and working at height training e.g. mobile work platforms.

About The Organisation

Onward Repairs is the in‑house repairs and maintenance service for Onward Homes, keeping customers’ homes safe, secure and well maintained. Our skilled teams deliver responsive repairs, planned works and voids services, combining high standards, strong teamwork and a customer‑first approach. We invest in our people and take pride in making a real difference to our communities. Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region. We believe that everyone deserves a place to call their own, which is why we’re committed to building 500 new homes each year. We do more than just provide a roof over our customers’ heads, we’re here to make a real difference. In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential. We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below. If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on [e-mail] and a member of the HR Team will be in touch. #INDHP #LI-AM1