Plumber Heating Maintenance

Start Monday; Swindon; On-site; GBP 40,000 - 45,000; Full time

Benefits offered by this job

Company van

Fuel card

Tools

Uniform & PPE

Pension scheme

Initial & ongoing technical training

25 days holiday + bank holidays

Job summary

Start Monday is seeking a Plumber Engineer based from home to deliver plumbing diagnostics, repairs, commissioning and maintenance across products including unvented and vented cylinders, heat pump systems, and thermal stores.

You will handle warranty work while supporting residential apartments for retirement providers, diagnose faults on hot water cylinders, complete service reports and warranty docs, and adhere to G3 regulations with a professional, customer-focused approach.

Qualifications

• Experience with hot water systems, unvented cylinders, thermal stores or domestic heating systems.
• Strong diagnostics and fault-finding skills.
• Excellent communication and customer service abilities.
• Ability to work independently and manage workload.

Responsibilities

• Diagnose and repair faults on hot water cylinders and related components (immersion heaters, valves, pumps, sensors, controls).
• Complete planned maintenance, warranty repairs, and product upgrades.
• Ensure all work meets industry standards and manufacturer specifications.
• Complete service reports, job sheets, and warranty documentation accurately.
• Adhere to G3 regulations and all compliance requirements.
• Provide clear explanations of system operation and maintenance.
• Maintain a professional, customer-focused approach at all times.
• Share field feedback to support product development.

Skills

Diagnostics & fault-finding

Customer focus

Communication skills

Independent work

UK driving licence

Education

G3 Unvented Hot Water qualification

17th/18th Edition (Electrical)

Job description

Plumber - Cylinder Manufacturer & Plumbing Maintenance

Plumbing, Heating or Gas Engineer

Wiltshire & Gloucestershire area

The Role

Based from home, as a Plumber Engineer, you’ll provide plumbing diagnostics, repairs, commissioning & maintenance, across a range of products, including unvented & vented cylinders, heat pump systems, and thermal stores.

In addition to undertaking warranty work, we work with the UK’s largest retirement apartment providers, undertaking plumbing maintenance & repair across their residential apartments.

Responsibilities

• Diagnose and repair faults on hot water cylinders and related components (immersion heaters, valves, pumps, sensors, controls).
• Complete planned maintenance, warranty repairs, and product upgrades.
• Ensure all work meets industry standards and manufacturer specifications.
• Complete service reports, job sheets, and warranty documentation accurately.
• Adhere to G3 regulations and all compliance requirements.
• Provide clear explanations of system operation and maintenance.
• Maintain a professional, customer-focused approach at all times.
• Share field feedback to support product development.
• Attend training sessions and keep technical knowledge up to date.

Your Skills & Experience

You will have a customer focused approach, a great communicator coupled to either previous plumbing maintenance & repair experience, heating or gas engineer experience and a full UK driving licence.

You will also possess:

• Experience with hot water systems, unvented cylinders, thermal stores, or domestic heating systems
• Strong diagnostics and fault-finding skills
• Excellent communication and customer service abilities
• Ability to work independently and manage a your workload
• Full UK driving licence

Advantageous

• G3 Unvented Hot Water qualification
• Experience with heat pump cylinders or hybrid heating systems
• Electrical competency (17th/18th Edition or equivalent).

Remuneration & Benefits

• Competitive salary (£40,000 to £45,000 based on experience).
• Company van, fuel card, tools, uniform, and PPE
• 25 days holiday + bank holidays
• Pension scheme
• Initial & ongoing technical training

Based from home our engineers work Monday to Friday on a 45hr week, including paid travel from door to door. An additional one day is worked on a weekend rota every six weeks, paid at overtime.

Opportunities for progression within a growing team