Field Plumber – Heating & Cylinder Maintenance

Start Monday; Swindon; On-site; GBP 40,000 - 45,000; Full time

Benefits offered by this job

Company van

Fuel card

Tools

Uniform & PPE

Pension scheme

Initial & ongoing technical training

25 days holiday + bank holidays

Job summary

Start Monday is seeking a Plumber Engineer based from home to deliver plumbing diagnostics, repairs, commissioning and maintenance across products including unvented and vented cylinders, heat pump systems, and thermal stores.

You will handle warranty work while supporting residential apartments for retirement providers, diagnose faults on hot water cylinders, complete service reports and warranty docs, and adhere to G3 regulations with a professional, customer-focused approach.

Qualifications

• Experience with hot water systems, unvented cylinders, thermal stores or domestic heating systems.
• Strong diagnostics and fault-finding skills.
• Excellent communication and customer service abilities.
• Ability to work independently and manage workload.

Responsibilities

• Diagnose and repair faults on hot water cylinders and related components (immersion heaters, valves, pumps, sensors, controls).
• Complete planned maintenance, warranty repairs, and product upgrades.
• Ensure all work meets industry standards and manufacturer specifications.
• Complete service reports, job sheets, and warranty documentation accurately.
• Adhere to G3 regulations and all compliance requirements.
• Provide clear explanations of system operation and maintenance.
• Maintain a professional, customer-focused approach at all times.
• Share field feedback to support product development.

Skills

Diagnostics & fault-finding

Customer focus

Communication skills

Independent work

UK driving licence

Education

G3 Unvented Hot Water qualification

17th/18th Edition (Electrical)

Job description

Start Monday is seeking a Plumber Engineer based from home to deliver plumbing diagnostics, repairs, commissioning and maintenance across products including unvented and vented cylinders, heat pump systems, and thermal stores.

You will handle warranty work while supporting residential apartments for retirement providers, diagnose faults on hot water cylinders, complete service reports and warranty docs, and adhere to G3 regulations with a professional, customer-focused approach.