Plumber

Thermatic Technical FM; West Midlands; Remote; GBP 36,000 - 48,000; Full time

Benefits offered by this job

Opportunities to overtime

Company van for personal use

33 days holiday inc bank holidays

Auto-enrolment Pension 9%

Death in Service 4x salary

Private Medical Insurance

Dental & Optical cashback

Employee Assistance Programme

Virtual GP support

Health discounts

Annual health screening

Family leave policies

Company events

Referral bonus

Long Service Awards

Job summary

Thermatic Technical FM is seeking a full-time Plumber to join our mobile service team. You will service commercial client sites across the region, delivering planned preventative maintenance and reactive works with a focus on quality and safety.

The role includes a 24-hour on-call rota, potential out-of-hours work, and the use of a company van. We offer extensive benefits, pension contributions, private medical insurance, and ongoing safety training.

Qualifications

• Strong knowledge of plumbing systems in commercial environments.
• 2) Knowledge of water regs and HSE standards.
• 3) Legionella compliance and TMV servicing exposure.
• 4) CAFM and digital reporting familiarity.
• 5) RAMS and permit-to-work awareness.

Responsibilities

• Undertaking planned and reactive plumbing works on commercial sites.
• 2) Delivering work that meets statutory and safety benchmarks.
• 3) Ensuring RAMS and permits are followed.
• 4) Responding to emergency call-outs per SLA.
• 5) Basic maintenance of building services and plant.
• 6) Reporting follow-on or remedial works and supporting quoting.
• 7) Completing accurate digital records (time, materials, photos, notes).
• 8) Coordinating with clients and other engineers to ensure satisfaction.
• 9) Supporting junior team members and toolbox talks.
• 10) Maintaining van stock and PPE.

Skills

Commercial plumbing

Legionella compliance

CAFM systems

RAMS & permits

Driving license

Water regulations

TMV servicing

Safety awareness

Fault diagnosis

Customer service

Education

NVQ Level 2/3 in Plumbing and Heating

WRAS / G3 (desirable)

Tools

CAFM software

Digital job reporting

Job description

We are looking for a full time Plumber to join our growing team of service engineers. You’ll be working alongside our other service engineers across many our commercial clients across West Midlands.

This is a fully remote role and requires a full UK driving licence.

As a Thermatic Plumber, you are a member of the mobile service & maintenance engineering team. This role is responsible for delivering a high standard of plumbing services across commercial client sites as part of planned preventative maintenance (PPM), reactive works and minor project delivery.

The Benefits:

• Opportunities to increase take home pay through overtime
• Personal use of company van permitted
• 33 days holiday (inc bank holidays) + a day off on your Birthday
• Auto-enrolment Pension - 9% combined contributions
• Death in Service Insurance @ 4 X salary
• Extensive Healthcare & Wellbeing provisions including:
• Private Medical Insurance - excess paid
• Dental & Optical cash back scheme
• Employee Assistance Programme
• Access to virtual GP support
• Health discounts
• Access to annual health screening
• Enhanced Family Leave policies
• Company events
• Referral bonus
• Long Service Awards & Loyalty Holidays

Hours & Location of Work:

Main location - this is a fully mobile role covering West Midlands.

Regular hours of work

Monday to Friday, 40 hour working week. Whilst this is our company standard working week, our clients require "out of hours" maintenance so early starts/late finishes & night works are to be expected.

On Call

This role includes a 24 hour on call rota on a maximum 1 week in 4 schedule (Friday-Thursday).

Skills, Experience & Qualifications:

Essential:

• Strong working knowledge of plumbing systems in commercial environments, including water regulations and HSE standards.
• Understanding of Legionella compliance, flushing regimes, and TMV servicing.
• Basic awareness of other trades and how plumbing integrates with HVAC, electrical, and fabric maintenance tasks.
• Familiarity with CAFM systems and digital job reporting platforms.
• Awareness of permit to work systems, RAMS, and relevant safety legislation.
• NVQ Level 2 or 3 in Plumbing and Heating or equivalent.
• Experience working on commercial sites and delivering mobile plumbing services.
• Full UK driving licence.
• WRAS / Unvented Hot Water (G3) (desirable).
• Legionella Awareness / TMV Competency (desirable).
• High level of technical plumbing ability, including fault diagnosis and effective repair.
• Ability to work independently while managing a busy mobile workload.
• Strong customer service and communication skills.
• Skilled in accurate job reporting and efficient time management.
• Capable of identifying commercial opportunities through condition reporting and client engagement.

Responsibilities include:

• Undertaking planned and reactive plumbing works, including fault finding, diagnostics, repair, and replacement of components on commercial sites.
• Delivering a high standard of work that meets statutory compliance, health & safety regulations, and internal quality benchmarks.
• Ensuring all works are completed in line with RAMS, method statements, and permit requirements.
• Responding promptly to emergency call-outs and urgent plumbing issues in line with SLA requirements.
• Carrying out basic maintenance and inspection of associated building services and plant equipment (e.g., pipework, hot/cold water systems, sanitary ware).
• Identifying and reporting follow-on or remedial works and support the quoting process where appropriate.
• Completing accurate digital job records, including time, materials, photos, and detailed job notes.
• Liaising professionally with clients, site contacts, and other engineers to coordinate works and ensure customer satisfaction.
• Supporting junior team members or subcontractors as needed, acting as a technical point of contact when required.
• Participating in toolbox talks, audits, and regular team briefings to maintain safe and consistent service delivery.
• Maintaining van stock levels and ensure company vehicle, tools, and PPE are kept in good condition.
• Follow all requirements and procedures as laid out, and participate actively in the continuous improvement of, the IMS.