Platter Team Member

WSH Group; City Of London; On-site; GBP 14,000 - 19,000; Full time

Benefits offered by this job

Meal on shift

Endless tea and coffee on shift

Enrolment into the WSH pension scheme

28 days annual leave (plus birthday)

Job summary

WSH Group is seeking an exceptional Team Member to support the culinary team in delivering a high-standard guest experience at John Lewis in-store restaurants. The role involves serving food and drinks, maintaining clean facilities, and providing efficient customer service across shifts.

You will work 5 of 7 days with regular weekend work, participate in training, and uphold food safety and brand standards while representing WSH and John Lewis professionally.

Qualifications

• Positive attitude and customer-focused mindset.
• Clear communication with customers and team.
• Strong organisational skills to manage tasks.
• Ability to stay composed and efficient under pressure.
• Reliable team player who shows initiative.
• Self-motivated with proactive approach to duties.

Responsibilities

• Ensure the customer experience is maintained to the highest standard.
• Assist with kitchen, front of house and back of house cleaning duties.
• Organise deliveries and stock fridges with FIFO.
• Clear tables and maintain a clean working environment.
• Ensure labels and prices are correct at all times.
• Maintain awareness of promotions and product information.
• Assist with tills, take orders, and serve food and drinks.
• Follow food safety, allergen and hygiene procedures.
• Work with colleagues to meet service targets and smooth operations.
• Attend all training and development courses as required.
• Represent WSH and John Lewis professionally in appearance and knowledge.

Skills

Positive can-do attitude

Strong communication

Good organisational skills

Work under pressure

Reliability

Self-motivated

Job description

Company Description

When we foundedBenugowe had a vision of not just creating superb, natural food but of giving London something that was a real experience. This vision is still true today. TheBenugobrand stretches from our own award-winning high street stores to cafes and restaurants within some of the world’s best loved public spaces and visitor attraction.

We are incredibly proud to be growing our partnership withJohn Lewisto deliver a new brand for their in-store restaurants in 32 of the retailer's stores. This is an incredibly exciting time to reimagine the offering with fresh, quality ingredients which are thoughtfully sourced and rooted in local suppliers.

We are seeking an exceptional Team Member to support theculinary team in excellence. This is a rare opportunity representing two respected brands, delivering an outstanding food experience that reflects innovation, quality, and attention to detail at every level.

Job Description

This role encompasses working any 5 of 7 days in a week, with regular weekend work. You will offer the highest standard of service, providing a positive and efficient customer experience by preparing and serving quality food and beverages, maintaining a clean work environment, and delivering excellent customer service.

Key Responsibilities

• Ensuring the customer experience is maintained to the highest standard at all times.
• Assisting with any kitchen , front of house and back of house cleaning duties.
• To organise deliveries, and ensuring the fridges are stocked, using a first in, first out process.
• Assisting with clearing tables and maintaining a clean working environment.
• To ensure all labels and prices are correct.
• Maintain awareness of promotions, pricing and product information.
• To be flexible to work on tills, following the cash handling procedures, taking orders and working on the floor & serving food and drinks.
• Follow food safety, allergen and hygiene procedures at all times.
• Work collaboratively with colleagues to meet service targets and maintain smooth operations.
• To attend all training and development course as requested.
• To always represent WSH and John Lewis in a professional manner in your behaviour appearance and knowledge. To carry out any other reasonable duties as required by management.

Qualifications

• Positive can -do attitude
• Strong communication skills
• Good organisational skills
• Ability to work under pressure to meet business needs
• Reliable and able to work well within a team
• Self -motivated and proactive.

Additional Information

• Meal on shift
• Endless tea and coffee on shift
• Enrolment into the WSH pension scheme
• 28days annual leave (plus extra day for your birthday off)
• Enhanced maternity, paternity and family friendly leave with length of service
• Access to everyday discounts and communication portal
• Employee Assistance Programme and qualified Mental Health First Aiders
• Cycle to Work scheme
• Opportunity to develop and further your career in an exciting company