Platform Specialist - Global Enterprise Accounts

Lex; Greater London; On-site; GBP 70,000 - 110,000; Full time

Job summary

Apple is seeking a Platform Specialist to join the Global Enterprise Accounts team. You will own and grow client accounts, analyze data, optimize campaigns, and deliver clear recommendations to drive growth and customer satisfaction.

You’ll work with cross-functional partners across marketing and product, travel as needed, and represent Apple’s advertising solutions with confidence, building trusted relationships with enterprise advertisers and their agencies.

Qualifications

• Proven demonstrable experience in performance media sales with a self-serve platform.
• Strong understanding of advertising, the mobile and app market.
• Strategic selling with enterprise advertisers and their agencies; understand business objectives.
• Ability to think strategically about complex issues and apply best practices.
• Excel proficiency and comfort using AI tools to improve output.

Responsibilities

• Owning and growing accounts through recommendations to clients on campaign optimization.
• Forge long-term partnerships in person and virtually.
• Collaborate with Client Partners who support business development.
• Partner with cross-functional teams; convey market feedback on products.
• Deliver best-in-class customer service and meet revenue and satisfaction targets.

Skills

Performance media sales

Advertising knowledge

Strategic selling

Strategic thinking

Excel

Apple Ads knowledge

Attention to detail

Tools

Keynote

AI tools

Job description

Summary

At Apple, we work every day to create products that enrich people’s lives. Our Ad Platforms group makes it possible for people around the world to easily access informative and imaginative content on their devices while helping publishers and developers promote and monetize their work. Our technology and services power advertising in the App Store, Apple News, Apple Maps and Apple TV. Our platforms are highly-performant, deployed at scale, and setting new standards for enabling effective advertising while protecting user privacy. Launched in 2016, Apple Advertising is an easy, efficient and fast-growing platform for app discovery. Apple Ads is becoming the app promotion platform of choice for iOS developers. Apple is a place where extraordinary people gravitate in order to do their best work.

Description

If you are excited by the idea of making a real impact, and joining a team where we pride ourselves in being one of the most diverse and inclusive companies in the world, a career with Apple might be your dream job. Apple is redefining advertising on mobile devices while reaching hundreds of millions of iPhone and iPad users around the world. Through Apple Ads, advertisers and publishers get access to the most engaged consumers in the market. We’re looking for a Platform Specialist with demonstrated success to join the Global Enterprise Accounts team.

The Platform Specialist team is essential to the business success, combining their abilities of analyzing data, optimizing accounts and articulating this in clear and simple terms with clients directly. With a focus on driving client growth and delivering best-in-class customer service, you'll have a hands-on, client-facing account management role with direct and agency customers in the Global Enterprise Accounts Team.

Responsibilities

• Owning and growing your accounts through recommendations to clients on how to best optimise campaigns to achieve their business goals.
• Forging long-term partnerships both in person and virtually.
• Work closely with Client Partners who act as our frontline business development team.
• Partner closely with cross functional teams such as marketing and product, delivering back market sentiment on our products.
• You will be part of an inclusive and open team culture, with results focused behaviours that ensure the business hits its revenue and customer satisfaction targets.

Minimum Qualifications

• Proven demonstrable experience in performance media sales, with experience using a self-serve type platform.
• Strong understanding of advertising, the mobile and app market and a passion for the ever-changing digital space.
• Strategic selling proficiency with enterprise advertisers and their agencies, building strong client relationships and a thorough understanding of their business objectives, goals and challenges to solve complex, open-ended business problems.
• The ability to think strategically about complex issues, apply critical thinking and best practices to develop tailored recommendations.
• In-depth knowledge of Excel and comfort using AI tools to improve efficiency and quality of output.
• Skilled in educating clients on Apple Ads’ solutions and provide consultative support on their media, measurement, and creative strategy to grow existing partnerships.
• The ability to focus on details and trends, combined with the skills to react fast and ensure delivery of best-in-class customer service for advertisers.

Preferred Qualifications

• Passionate about working across teams, driving a culture of collaboration and shared success.
• Excellent communication and presentation skills - in-person with travel, on video conference, and over-the-phone. Ability to listen effectively, socialise ideas across functions and articulate business visions both internally and externally.
• Knowledge of Keynote is beneficial.
• Skilled in data analysis and providing recommendations that align with customer goals.
• The ability to build a strong narrative. and quantify high-impact opportunities with clear recommendations to pitch and upsell to customers.

At Apple, we’re not all the same. And that’s our greatest strength. We draw on the differences in who we are, what we’ve experienced and how we think. Because to create products that serve everyone, we believe in including everyone. Therefore, we are committed to treating all applicants fairly and equally. As a registered Disability Confident employer, we will work with applicants to make any reasonable accommodations. Apple will consider for employment all qualified applicants with criminal backgrounds in a manner consistent with applicable law.

At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Role Number: 200689705-2114