Platform Readiness & Adoption Lead

Elsevier; Exeter; Hybride; GBP 40 000 - 60 000; Plein temps

Avantages offerts par ce poste

Hybrid work policy

Wellbeing initiatives

Parental leave

Study assistance

Sabbaticals

Résumé du poste

Elsevier is seeking a Journal Operations Manager to oversee the ongoing rollout and adoption of publishing platforms. You will coordinate readiness activities, plan deployments, and manage risks across a large Operations team while aligning with suppliers to ensure a smooth transition into BAU.

You will translate technical changes into clear operational guidance, engage senior stakeholders, and drive adoption through structured change management.

Qualifications

• Experience delivering platform deployments and operational readiness in complex environments.
• Strong understanding of systems, workflows and downstream operational impacts.
• Experience applying structured change management and adoption approaches.
• Ability to translate technical change into clear operational guidance.
• Strong stakeholder management and executive communication skills.
• Analytical, solution-focused and confident managing ambiguity, risk and escalations.

Responsabilités

• Define and assess readiness across people, processes, systems, data and dependencies.
• Coordinate readiness inputs, go/no-go decisions, deployment plans and pre-go-live checks.
• Identify gaps, risks and blockers and drive corrective actions before deployment.
• Assess what is changing, who is impacted and how ways of working will be affected.
• Coordinate communications, training and enablement to support adoption.
• Monitor adoption during rollout and early BAU, identifying confusion, workarounds and risks.
• Maintain alignment across Operations, Support and suppliers throughout deployment and stabilisation.
• Support transition through hypercare and aftercare into BAU and feed lessons learned into future readiness criteria and rollout planning.

Connaissances

Operational readiness

Change management

Stakeholder management

Executive communication

Risk management

Analytical thinking

Description du poste

Elsevier is seeking a Journal Operations Manager to oversee the ongoing rollout and adoption of publishing platforms. You will coordinate readiness activities, plan deployments, and manage risks across a large Operations team while aligning with suppliers to ensure a smooth transition into BAU.

You will translate technical changes into clear operational guidance, engage senior stakeholders, and drive adoption through structured change management.