Plant Workshop Manager - Lead, Safety & Efficiency

Forward Assist Recruitment; Hemel Hempstead; On-site; GBP 45,000 - 75,000; Full time

Benefits offered by this job

Love to Learn voucher

Volunteer day

Gym membership

25 days holiday

Maternity leave

Paternity leave

Mental health support

Team socials

Job summary

Forward Assist Recruitment is seeking a Service Manager in Hemel Hempstead to lead the service department, overseeing roughly 25 fitters and 2 staff while ensuring plant reliability across ~1200 units. You will drive safety standards, supervise performance, and implement processes to maximize productivity and efficiency in a fast-paced workshop environment.

You will manage repairs, oversee checks, support recruitment, and deliver coaching to develop the team, maintaining compliance and cost

Qualifications

• Proven experience in a management or supervisory role.
• Strong leadership and team management skills.
• Organised, driven, and focused approach to work.
• Excellent attention to detail.
• Ability to meet strict deadlines in a fast-paced environment.
• Strong communication and people management skills.
• Health & Safety focused mindset.
• Good knowledge of Microsoft Excel.
• NVQ Level 3 in Plant Maintenance or equivalent.
• Plant hire, workshop, or construction equipment experience preferred.

Responsibilities

• Manage the day-to-day running of the service department effectively incl approx. 25 fitters (incl 6 mobile) plus 2 service dept staff.
• Oversee/Service/Maintain approx. 1200 pieces of Plant.
• Oversee hire equipment checks, including Service Red Pen Checks, PDIs and major repairs.
• Lead workshop health & safety standards and safe working practices.
• Manage major and minor repairs to maximise equipment availability.
• Supervise and support workshop staff performance and development.
• Ensure statutory training is up to date across the team.
• Maintain workshop and yard compliance standards.
• Deliver toolbox talks and regular team briefings.
• Analyze weekly purchase order reports to identify savings and highlight overspend.
• Support recruitment of workshop fitters when required.
• Drive improvements in engagement, productivity, and retention across the team.
• Plan, implement and maintain processes to ensure maximum productivity and efficiencies across the workshop and yard.
• Hold daily briefings with all workshop staff to plan upcoming works.

Skills

Leadership

Team management

Attention to detail

Deadline-driven

Communication

Health & Safety mindset

Education

NVQ Level 3 in Plant Maintenance

Tools

Microsoft Excel

Job description

Forward Assist Recruitment is seeking a Service Manager in Hemel Hempstead to lead the service department, overseeing roughly 25 fitters and 2 staff while ensuring plant reliability across ~1200 units. You will drive safety standards, supervise performance, and implement processes to maximize productivity and efficiency in a fast-paced workshop environment.

You will manage repairs, oversee checks, support recruitment, and deliver coaching to develop the team, maintaining compliance and cost