Plant & Tool Hire Operations Lead – Flexible Hours

Huws Gray Plant & Tool Hire; Norwich; On-site; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Annual leave

Bonus scheme

Contributory pension

Staff discounts

Colleague discounts

Travel discounts

Training programs

Job summary

Huws Gray Plant & Tool Hire in Norwich is seeking a Hire Manager to lead a busy branch, ensuring top service, safety and efficiency. You’ll drive the team to meet budgets and KPIs while maintaining fleet readiness and strong customer relations.

You’ll be supported with training and development as the company values growth and an inclusive, high-performance culture. Flexible working options may be discussed during interview.

Qualifications

• Experience leading teams in a hire/retail or logistics environment.
• Proven ability to drive performance and hit budget/KPIs.
• Strong focus on health and safety and customer service excellence.

Responsibilities

• Lead a busy branch team to hit budget and improve KPIs.
• Build strong relationships with customers through great service.
• Oversee safe and legal transport and distribution of equipment.
• Ensure health, safety and company standards are met across operations.
• Support the wider branch via stock takes, audits and reporting.
• Keep the hire fleet in excellent condition and ready for customers.

Skills

People management

Budget and KPI tracking

Customer relationship building

Job description

Huws Gray Plant & Tool Hire in Norwich is seeking a Hire Manager to lead a busy branch, ensuring top service, safety and efficiency. You’ll drive the team to meet budgets and KPIs while maintaining fleet readiness and strong customer relations.

You’ll be supported with training and development as the company values growth and an inclusive, high-performance culture. Flexible working options may be discussed during interview.