Plant Hire Admin & Operations Coordinator

Flannery Plant; Sutton Coldfield; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Competitive salary

24 days leave + bank holidays

Professional development

Employee assistance program

Eco-friendly environment

Modern equipment

Team oriented culture

Recognition programs

Job summary

Flannery Plant Hire is seeking a highly organised Hire Administrator to manage the end-to-end hire process using Syrinx, coordinating with operations for delivery and with sales for quotations. You will maintain accurate records, issue documentation, and ensure timely invoicing.

The role emphasizes exceptional customer service, proactive problem solving, and data integrity in a fast-paced construction environment with opportunities for professional development.

Qualifications

• Previous experience in a hire administration or rental processing role, preferably in construction or plant hire.
• Syrinx experience is desirable but not essential.
• Excellent organisational skills with ability to prioritise in a fast-paced environment.
• Exceptional attention to detail with high-quality records and documentation.
• Strong communication and interpersonal skills for internal and external stakeholders.
• Proactive problem-solving abilities and quick issue resolution.
• Strong computer literacy including Word, Excel, and Outlook.
• Knowledge of plant and construction equipment is beneficial.
• Ability to work independently and as part of a team; adaptable to changing priorities.

Responsibilities

• Efficiently manage end-to-end hire process using Syrinx from booking to off-hire and charges.
• Maintain accurate records of plant/equipment, availability, status and movements.
• Coordinate with operations for smooth delivery and collection at sites.
• Collaborate with sales to understand requirements, provide quotations, and process orders.
• Respond promptly to inquiries, delivering exceptional service and resolving issues.
• Generate hire agreements, POs, and other documentation using the software.
• Work with Finance to ensure accurate and timely invoicing.
• Maintain data accuracy in Syrinx and keep information up to date.
• Identify opportunities for process improvements in hire administration.
• Stay updated on industry trends and best practices for compliance.
• Contribute to projects aimed at improving efficiency, customer satisfaction, and profitability.

Skills

Organisational skills

Attention to detail

Communication skills

Multi-tasking

Tools

Syrinx

MS Office

Job description

Flannery Plant Hire is seeking a highly organised Hire Administrator to manage the end-to-end hire process using Syrinx, coordinating with operations for delivery and with sales for quotations. You will maintain accurate records, issue documentation, and ensure timely invoicing.

The role emphasizes exceptional customer service, proactive problem solving, and data integrity in a fast-paced construction environment with opportunities for professional development.