Planning Service Development and Technical Support Team Leader

The Planner Jobs Redactive Publishing Limited; Cambridgeshire and Peterborough; On-site; GBP 40,000 - 46,000; Full time

Job summary

Un poste de Leader, Service de Développement et Support Technique, est ouvert au sein du Conseil. Le candidat idéal sera axé sur le client et possédera de solides compétences en leadership. Ce rôle implique la gestion de projets pour améliorer continuellement les services et développer des standards de qualité.

Benefits

Flexibilité de travail

Congés annuels généreux (24 jours)

Programme de santé au travail

Opportunités de formation et développement

Qualifications

• Expérience en développement de services et interface client.
• Compétences en gestion et leadership requises.
• Capacité à élaborer des normes et politiques de service.

Responsibilities

• Leader et responsable du développement de services techniques.
• Développer des politiques et stratégies de service.
• Superviser des projets pour l'amélioration continue.

Skills

Leadership

Customer focus

Strategic thinking

Management

Education

Degree level education

Job description

Planning Service Development and Technical Support Team Leader

Post number: PLN067

£40,476 to £45,718 per annum plus benefits

If you are a customer-focused, strategic, and commercially-minded individual with excellent leadership and management skills, we would like to hear from you!

In this role, you will lead, plan, and be responsible for service development, including technical support services and customer interface.

Educated to degree level, you will develop service standards, policies, and strategies, and oversee projects to drive continuous improvement.

Job profile and Person Specification - Service Development and Technical Support Team Leader (PDF, 109.07KB)

Benefits

In return, the council offers a range of benefits including:

• Flexible working
• Generous annual leave allowance starting at 24 days per year
• Childcare scheme (in approved cases)
• Training and development opportunities
• Occupational health programme
• Holidays and sickness scheme entitlements

The council is committed to environmental sustainability, having recently been awarded the silver accreditation from the Investors in the Environment scheme and ranking 22nd out of 164 on the latest national council climate scorecard.

For an informal discussion about the post, please contact David Morren at 01353 665555.

This post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended 2023). Applicants are required to declare all unspent cautions and/or convictions. More details are available in the Recruitment Policy on the website.

Closing date for applications: Friday 4 July 2025.

Interviews will be held during the weeks commencing Monday 14 and Monday 21 July 2025.

Only shortlisted candidates will be contacted by the HR Department. If you do not receive contact by the specified date, your application was unsuccessful.

Job application: Criminal record declaration form (PDF, 81.43KB)

Job application: Equality monitoring form (PDF, 96.79KB)

Job application form - downloadable version (PDF, 175.05KB)

The Council is an equal opportunities employer and maintains a no smoking policy.