Planning & Development Support Administrator

We Manage Jobs(WMJobs); Stratford-upon-Avon; Hybrid; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Health Cash Plan

Eye test voucher

Gym membership

Local Government Pension Scheme

Will writing services

Employee Assistance Programme

Cycle to Work

Free town centre parking

Professional subscription paid

Job summary

Stratford-on-Avon District Council is seeking an enthusiastic Administrator to join the Development Support Team. You will provide essential clerical support across Planning and related services, handling enquiries with confidence and delivering accurate documentation.

The role requires strong admin experience, excellent communication, and IT proficiency. A hybrid working arrangement and opportunities for professional development are offered.

Qualifications

• GCSEs including Maths and English or equivalent experience.
• Fluent spoken English and clear telephone manner.
• Proficient use of Microsoft Office and ability to learn new systems.

Responsibilities

• Deliver essential support for Planning, HS2, Appeals, Building Control, Enforcement, Licensing, and Section 106 obligations.
• Be the first point of contact for internal and external enquiries via Teams, phone, email, and letter.
• Provide admin support for Planning Committees, Regulatory Committees, Appeal Hearings, and Inquiries.
• Produce Land Charge Searches and support enforcement activities with accuracy.
• Contribute to developing and implementing better work processes across the team.

Skills

Strong communication

Fluent English

Microsoft Office

Organisational skills

Customer service

Adaptable

Education

4 GCSEs including Maths and English

Tools

Outlook

Word

Excel

Teams

IT systems

Job description

Stratford-on-Avon District Council is seeking an enthusiastic Administrator to join the Development Support Team. You will provide essential clerical support across Planning and related services, handling enquiries with confidence and delivering accurate documentation.

The role requires strong admin experience, excellent communication, and IT proficiency. A hybrid working arrangement and opportunities for professional development are offered.