Hybrid Development Support Administrator - Planning

WMJobs; Stratford-upon-Avon; Hybrid; GBP 22,000 - 29,000; Full time

Benefits offered by this job

Health Cash Plan

Eye test vouchers

Gym membership discount

Local Government Pension Scheme

Free Will writing service

Employee Assistance Programme

Salary sacrifice (Cycle to Work)

Free town centre parking

Training and Development opportunities

Job summary

Stratford-on-Avon District Council is seeking an enthusiastic Administrator to join the Development Support Team. You will provide essential administrative support across Planning and related services, handling enquiries with confidence and professionalism.

The role requires strong communication and IT skills, experience in office administration, and the ability to work both collaboratively and independently in a busy environment.

Qualifications

• Minimum of 4 GCSEs (including Maths and English) or equivalent experience.
• Excellent communicator with fluent spoken English and confident telephone manner.
• Tech-savvy and organised; skilled in Microsoft Office and adaptable to new systems.
• Customer-focused team player, friendly, optimistic, and committed to delivering Outstanding service.
• Flexible and proactive; able to manage tasks, learn new processes, and cover when needed.

Responsibilities

• Deliver essential support for Planning, HS2, Appeals, Building Control, Enforcement, Licensing, and Section 106 obligations.
• Be the first point of contact for internal and external enquiries via Teams, phone, email and letter.
• Provide admin support for Planning Committees, Regulatory Committees, Appeal Hearings and Inquiries.
• Produce Land Charge Searches and support enforcement activities to ensure accuracy and compliance.
• Contribute to development and implementation of better work processes across the team.

Skills

GCSEs including Maths & English

Fluent English communication

MS Office proficiency

Customer-focused team player

Flexible and proactive

Education

4 GCSEs including Maths and English

Tools

Microsoft Office (Outlook, Word, Excel)

Job description

Stratford-on-Avon District Council is seeking an enthusiastic Administrator to join the Development Support Team. You will provide essential administrative support across Planning and related services, handling enquiries with confidence and professionalism.

The role requires strong communication and IT skills, experience in office administration, and the ability to work both collaboratively and independently in a busy environment.