Planner

United Infrastructure Group; Warrington; Hybrid; GBP 32,000 - 46,000; Full time

Job summary

United Infrastructure Group in Warrington is seeking a Planner to schedule and coordinate engineering activities, ensuring PPM and reactive works meet SLAs. You will allocate resources, confirm site access, and manage materials to prevent delays.

Working with the Operations Manager and Demand Lead, you will optimise engineer plans, monitor data in Maximo and Oracle, and escalate risks. The role offers hybrid working with four days in the office and one from home.

Qualifications

• Intermediate Microsoft Excel skills.
• Experience with CAFM systems.
• Planning or scheduling experience using internal systems and Microsoft Office.
• Knowledge of hard services or facilities management desirable.
• Educated to A-Level standard or equivalent.

Responsibilities

• Plan and schedule jobs in line with timeframes and SLAs.
• Identify required site access, engineer skills, and materials prior to allocation.
• Escalate risks that may impact delivery timelines and coordinate mitigations.
• Oversee data quality in Maximo and Oracle to ensure clear narratives.

Skills

Excel

Planning & Scheduling

CAFM systems

Microsoft Office

Communication skills

Education

A-Level standard or equivalent

Tools

Maximo

Oracle

Job description

## PlannerApply: Warrington - Clearwater 4: Full time: Posted Today: JR101307The Planner is responsible for ensuring the effective scheduling and coordination of engineering activities to meet operational deadlines and service level agreements (SLAs). This role focuses on forward planning, resource allocation, and risk management to ensure successful delivery of both planned preventative maintenance (PPM) and reactive works (RW).Key Responsibilities * Plan and schedule jobs in line with timeframes set by the Demand Lead* Ensure all requirements are in place prior to job allocation, including site access, appropriate engineer skill sets, and necessary materials or spares* Identify and escalate any risks that may impact delivery timelines* Proactively resolve access or scheduling issues to avoid failed engineer visits* Work closely with the Operations Manager (OM) to optimise engineer planning* Collaborate with the Demand Lead to ensure all reactive works are raised and completed within SLA* Support the timely delivery of all PPM activities within the required monthly timeframe* All PPM activities are planned and completed within the designated timeframe* Reactive works are completed within agreed SLAs* Effective use of CRM data to prevent repeat issues or inefficiencies* Day-to-day challenges are resolved quickly to maintain service delivery* Proactive planning reduces risk of job failure or delays* Produce and manage engineer work schedules to ensure optimal productivity and efficiency* Maintain strong communication with Reactive and Governance Compliance teams* Deliver high-quality forward planning to ensure all PPMs are completed within the month* Maximise utilisation of engineers using scheduling tools and standard time allocations* Meet or exceed SLAs for attendance and job completion (internal and external resources)* Liaise with the Operations Manager regarding subcontracting decisions and adjust plans accordingly* Escalate outstanding or at-risk jobs and implement mitigation actions* Oversee data quality in systems such as Maximo and Oracle, ensuring accuracy and clear job narratives* Support the Management Team and Team Leader as required* Ensure timely raising and approval of purchase orders* Manage internal outages and coordinate responses effectively* Undertake additional duties as required by the Line Manager**Qualifications****Skills & Behaviours*** Reliable team player with strong interpersonal and communication skills* Proven ability to manage workloads and coordinate field engineers effectively* Excellent organisational and prioritisation skills with strong attention to detail* Professional communication skills, both written and verbal, across all levels* Customer-focused with a commitment to delivering high-quality results* Commercial awareness with a focus on cost control and efficiency* Self-motivated, resilient, and results-driven* Ability to remain calm under pressure and make informed decisions* Confident and assertive when required**Qualifications & Experience*** Intermediate Microsoft Excel skills* Experience with CAFM systems* Previous experience in a planning or scheduling role using internal systems and Microsoft Office* Knowledge of hard services or facilities management (desirable)* Educated to A-Level standard or equivalent (desirable)Monday to Friday office based 8am to 5pm Hybrid 4 days office 1 day from homeJoin us at United Infrastructure and be part of our mission to deliver innovative and sustainable solutions to the complex infrastructure needs of the UK.