Planned Programme Supervisor

Bristol City Council; West of England; Hybrid; GBP 42,000 - 56,000; Full time

Benefits offered by this job

Flexible working

Hybrid working

Local Government Pension scheme

Generous annual leave

Job summary

Bristol City Council is recruiting a Planned Programme Supervisor to lead and deliver a growing bathroom replacement programme within our Planned Programmes Team. You will oversee delivery, mentor surveyors, manage contracts and budgets, and drive performance to ensure high-quality, safe housing improvements.

The role supports hybrid working, requires DBS check, and offers development opportunities within a fast-paced, public-sector environment.

Qualifications

• Strong leadership and supervisory skills.
• Experience managing contractors and delivering planned maintenance programmes.
• Excellent organisational and project management abilities.
• Strong communication and stakeholder management skills.
• Commitment to quality, customer service and continuous improvement.
• Ability to motivate, support and develop high-performing teams.
• Experience working within budgetary and performance management frameworks.
• Awareness of social housing issues and repairs.

Responsibilities

• Oversee the management and delivery of planned bathroom installation programmes.
• Support planning, coordination and monitoring of programme performance against targets, budgets and timescales.
• Provide leadership, mentoring and development to a team of surveyors.
• Lead on contract management activities, ensuring contractors meet contractual requirements and quality standards.
• Monitor programme expenditure and contribute to budget management.
• Manage recruitment activities and support workforce planning as required.
• Drive performance management through monitoring, reporting and continuous improvement.
• Coach, motivate and develop team members to achieve objectives.
• Plan and monitor daily workflows to optimise resource use.
• Collaborate with internal departments and external contractors to deliver high-quality service.
• Promote a strong customer-focused approach, ensuring works are completed safely and to a high standard.

Skills

Leadership

Contract management

Organisational skills

Communication

Budget & performance mgmt

Job description

Full Time, Permanent

Location: Sandy Park Depot / Hybrid Working.

About the Role

An exciting opportunity has arisen to join Bristol City Council's Planned Programmes Team as a Planned Programme Supervisor. This is a fantastic development opportunity within a fast-paced and dynamic service that delivers large-scale improvement programmes across the Council's housing stock.

The Planned Programmes Team is responsible for the delivery of high-quality bathroom replacement programmes and, where required, supporting gas and electrical heating installation projects. Our objective is to provide safe, secure and well-maintained homes that residents can be proud of.

What You'll Be Doing

As a Planned Programme Supervisor, you will work closely alongside an existing supervisor to deliver an expanding planned maintenance programme. The role will primarily focus on the management and successful delivery of a bathroom replacement programme, with an investment value of approximately £16 million over the next four to five years.

You will play a key leadership role in supporting and developing a team of surveyors, ensuring high standards of performance, quality, customer satisfaction and programme delivery are consistently achieved.

Key Responsibilities

• Oversee the management and delivery of planned bathroom installation programmes.
• Support the planning, coordination and monitoring of programme performance against agreed targets, budgets and timescales.
• Provide leadership, mentoring and professional development to a team of surveyors.
• Lead on contract management activities, ensuring contractors deliver services in line with contractual requirements and quality standards.
• Monitor programme expenditure and contribute to effective budget management.
• Manage recruitment activities and support workforce planning as required.
• Drive performance management through effective monitoring, reporting and continuous improvement initiatives.
• Coach, motivate and develop team members to achieve individual and service objectives.
• Plan and monitor daily workflows to ensure resources are utilised effectively.
• Work collaboratively with internal departments and external contractors to deliver an efficient, high-quality service to residents.
• Promote a strong customer-focused approach, ensuring works are completed safely, efficiently and to a high standard.

What We're Looking For

We are seeking an individual with experience in planned maintenance, programme delivery or contract management within a housing, construction or property maintenance environment.

You will demonstrate:

• Strong leadership and supervisory skills.
• Experience managing contractors and delivering planned maintenance programmes.
• Excellent organisational and project management abilities.
• Strong communication and stakeholder management skills.
• A commitment to quality, customer service and continuous improvement.
• The ability to motivate, support and develop high-performing teams.
• Experience working within budgetary and performance management frameworks.

What do I need to have?

We are looking for people who thrive in a busy environment; you'll need to be a flexible person, good at handling the kind of problems that often arise in a fast changing, dynamic setting.

You will need excellent communication, organisational and problem-solving skills and be skilled at dealing with change; always looking to improve our resident's experience.

We need you to have an awareness of social housing issues and repairs and a good understanding of Equity, Diversity, and Inclusion policies.

Please note that this role is subject to a Basic DBS Check.

Bristol City Council are not offering sponsorship for this role.

Why Bristol City Council?

At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice - mixing both home and office working.

Join us and you'll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you'll be working in a supportive environment where you'll have the chance to make Bristol a better place and contribute to its future.

We're a Disability Confident employer which means we value recruiting and retaining disabled people. Any job applicants who consider themselves to be disabled and meet the essential criteria in the Person Specification are guaranteed an interview. We'll make reasonable adjustments throughout the interview process and provide continued workplace support throughout your career.

Shortlisting will take place on week commencing 16th November 2026.

Interviews are expected to take place on week commencing 30th November 2026.

If you would like to find out more about this role, please contact [e-mail]

Bristol City Council strives to have a workforce that reflects the communities it serves, we are therefore committed to ensuring diversity in our hiring process. We welcome, develop and promote people from all sections of the community. We particularly welcome applications from Young people, Black and racially minoritised, Disabled, Male and Female candidates who are currently under-represented within this Service of Bristol City Council. Appointments will be made on merit.

The personal information section (including your name) you'll complete as part of the application form will not be visible to hiring managers, but is used confidentially to make sure that everyone is treated fairly.