Pizza Shift Leader - Lead Teams in a Fast-Paced Store

Domino's Pizza Group plc; Charnwood; On-site; GBP 15,000 - 18,000; Full time

Benefits offered by this job

Staff discount on pizzas

Pension scheme

Excellent training and career progress

Ongoing management training and staff

Job summary

Domino’s Pizza Group plc is looking for a Shift Manager to lead busy shifts in our store. You will motivate the team to deliver fast, friendly service and ensure quality and safety. This is a full-time/part-time role with weekend availability.

Responsibilities include staffing, coaching, monitoring quality and store standards while driving sales and customer satisfaction. Training and career progression are offered.

Qualifications

• Previous supervisory or management experience in hospitality, retail, or food service.
• Passion for customer service and leading a team.
• Strong organizational and communication skills.
• Ability to stay calm under pressure in a fast-paced environment.

Responsibilities

• Availability for evenings and every weekend (required).
• Lead and motivate your team during shifts to deliver excellent service and quality.
• Oversee day-to-day operations to keep store running smoothly and efficiently.
• Monitor product quality, speed of service, and order accuracy.
• Manage rotas and shift planning to have the right people at the right time.
• Support and coach team members to develop skills and confidence.
• Maintain store standards, hygiene and safety procedures at all times.
• Ensure deliveries and food storage meet brand and safety standards.
• Manage customer satisfaction and resolve in-store issues professionally.
• Work with Store Manager to drive sales and meet targets.
• Ensure compliance with Domino’s brand standards, health, safety and security policies.
• Support local marketing initiatives and store promotions.

Skills

Supervisory experience

Customer service

Organizational skills

Communication skills

Calm under pressure

Evenings/weekends availability

Job description

Domino’s Pizza Group plc is looking for a Shift Manager to lead busy shifts in our store. You will motivate the team to deliver fast, friendly service and ensure quality and safety. This is a full-time/part-time role with weekend availability.

Responsibilities include staffing, coaching, monitoring quality and store standards while driving sales and customer satisfaction. Training and career progression are offered.