Shift Manager: Lead a Fast-Paced Team to Great Service

Domino's Pizza Group plc; Cambridge; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Staff discount on pizzas

Pension scheme

Excellent training and career growth

Ongoing management training andSupport

Job summary

Domino's Pizza Group plc is seeking a proactive Shift Manager to lead busy shifts, motivate the team, and ensure top service and quality. You’ll oversee day-to-day operations, manage rotas, and uphold brand standards while driving store performance.

Ideal candidates bring supervisory experience in hospitality or retail, strong organizational skills, and a passion for customer service. Availability for evenings and weekends is required, with full-time or part-time hours and earnings up to £13.50

Qualifications

• Experience in supervisory or management roles preferred in hospitality, retail, or food service.
• Strong customer-service focus and team leadership.
• Excellent organizational and communication skills.
• Ability to stay calm under pressure in fast-paced environments.

Responsibilities

• Manage and lead shifts, motivating the team to deliver fast, friendly service.
• Oversee day-to-day store operations for smooth running and efficiency.
• Monitor quality, speed, and accuracy of orders and ensure food safety standards.
• Create and manage rotas to ensure the right staffing at peak times.
• Coach and develop team members to build confidence and skills.
• Maintain store hygiene, safety standards, and brand compliance at all times.
• Address in-store issues professionally and maintain customer satisfaction.
• Support Store Manager to drive sales and meet targets.
• Assist with local promotions and adherence to health and safety policies.

Skills

Leadership

Customer service

Team management

Communication

Job description

Domino's Pizza Group plc is seeking a proactive Shift Manager to lead busy shifts, motivate the team, and ensure top service and quality. You’ll oversee day-to-day operations, manage rotas, and uphold brand standards while driving store performance.

Ideal candidates bring supervisory experience in hospitality or retail, strong organizational skills, and a passion for customer service. Availability for evenings and weekends is required, with full-time or part-time hours and earnings up to £13.50