Pizza Shift Leader — Career Growth, Training & Perks

Domino's Pizza Group plc; York and North Yorkshire; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Staff discount on pizzas

Pension scheme

Training and career progression

Management training and support

Job summary

Domino’s Pizza Group plc is seeking a Shift Manager to lead busy shifts, motivate the team, and ensure service, quality, and teamwork are consistently strong. The role supports store operations and customer satisfaction with a focus on throughput and standards.

The position requires previous supervisory experience, excellent customer service, and the ability to manage rotas and maintain health and safety standards, with availability for evenings and weekends.

Qualifications

• Previous supervisory or management experience (hospitality, retail or food service).
• Passion for customer service and leading a team.
• Strong organisational and communication skills.
• Availability for evenings and every weekend (required).

Responsibilities

• Availability for evenings and every weekend (required).
• Lead and motivate your team during shifts to deliver excellent service and quality.
• Oversee day-to-day operations to keep the store running smoothly and efficiently.
• Monitor product quality, speed of service, and order accuracy.
• Manage rotas and shift planning to ensure right people are in the right place at the right time.
• Support and coach team members to develop skills and confidence.
• Maintain store standards, hygiene and safety procedures at all times.
• Ensure deliveries and food storage meet brand standards and food safety.

Skills

Supervisory or management experience

Customer service orientation

Organizational skills

Communication skills

Calm under pressure

Evenings & weekends availability

Job description

Domino’s Pizza Group plc is seeking a Shift Manager to lead busy shifts, motivate the team, and ensure service, quality, and teamwork are consistently strong. The role supports store operations and customer satisfaction with a focus on throughput and standards.

The position requires previous supervisory experience, excellent customer service, and the ability to manage rotas and maintain health and safety standards, with availability for evenings and weekends.