Pizza Store Shift Leader: Training, Benefits & Growth

Domino's Pizza Group plc; Chelmsford; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Staff discount

Pension scheme

Career progression

Management training

Job summary

Domino's Pizza Group plc in the United Kingdom is seeking a capable Shift Manager to lead busy shifts, motivate your team and ensure service, quality and teamwork are maintained across every part of the store.

You’ll manage rotas, coach staff, uphold hygiene and food safety standards, and drive customer satisfaction while supporting store promotions and sales targets. This role offers progression and training in a fast-paced environment.

Qualifications

• Previous supervisory or management experience in hospitality, retail, or food service.
• Strong customer-service mindset and team leadership.
• Excellent organisational and communication skills.
• Ability to stay calm under pressure in a fast-paced setting.
• Availability for evenings and every weekend (required).

Responsibilities

• Lead and motivate the team during shifts to deliver great service.
• Oversee daily store operations to run smoothly.
• Monitor product quality, speed of service, and accuracy.
• Manage rotas and shift planning to ensure coverage.
• Coach staff to develop skills and confidence.
• Maintain store hygiene and safety standards.
• Ensure deliveries and food storage meet brand standards.
• Resolve customer issues professionally.
• Support sales targets and store promotions.
• Adhere to brand, health & safety, and security policies.
• Collaborate with Store Manager on sales and targets.
• Support local marketing initiatives.

Skills

Leadership

Customer service

Organisational skills

Job description

Domino's Pizza Group plc in the United Kingdom is seeking a capable Shift Manager to lead busy shifts, motivate your team and ensure service, quality and teamwork are maintained across every part of the store.

You’ll manage rotas, coach staff, uphold hygiene and food safety standards, and drive customer satisfaction while supporting store promotions and sales targets. This role offers progression and training in a fast-paced environment.