PIP2 Manager Public Protection

Sussex Police; Guildford; On-site; GBP 45,000 - 57,000; Full time

Benefits offered by this job

Career progression

LGPS pension

Generous annual leave

Discounts for everyday spend

On-site gyms and sports clubs

Parental leave

Wellbeing guidance and support

Healthcare scheme discount

Job summary

Surrey Police is seeking a PIP2 Manager to lead Public Protection investigations, improving victim care and ensuring high investigative standards across RASSO, domestic abuse, and safeguarding matters.

You will collaborate with investigators and supervisors to drive best practices, embed Operation Soteria principles, and deliver continuous improvement within a challenging and sensitive environment.

Qualifications

• Educated to degree level, or able to demonstrate equivalent relevant experience.
• Minimum PIP Level Two accredited (essential).
• Experience in Public Protection investigations (RASSO, domestic abuse, child safeguarding) encouraged.

Responsibilities

• Provide leadership and oversight of Public Protection investigations with high standards and victim care.
• Lead safeguarding reviews and ensure investigations follow APP and policy.
• Drive performance improvements and embed Operation Soteria principles.

Skills

Criminal law knowledge

Risk assessment

Decision making

Interpersonal skills

Data protection awareness

Communication skills

NDM/THRIVE framework understanding

Education

Degree level or equivalent experience

PIP Level Two accredited

Job description

Division / Department - Public Protection
Grade - Level 1
Status - Full Time
Contract Type - Fixed Term Contract
Salary Grade Range - £45,374 - £57,478
Working Hours - 36.0 Hours per Week
Shift Allowance - No
Politically Restricted - No
Location - Surrey Police Headquarters, Guildford

The starting salary for this role will usually be at the bottom of the salary range and will be pro-rata if the working hours are less than full time.

Chief Constables' Message

We really welcome your interest in joining our Police Force. It is a privilege to lead the teams in Surrey Police and Sussex Police who continuously work selflessly and tirelessly in order to keep people in our counties safe.

We are looking for talented and inspirational people who put the needs of the public at the heart of everything that they do and who want to make a difference. If you feel you are that person then we want to hear from you.

We wish you all the very best with your application.

The Role & Key Responsibilities

From day one, you will be part of a policing family dedicated to protecting vulnerable victims across Surrey.

The Public Protection Support Unit plays a vital role in improving investigative standards, supporting organisational learning and ensuring investigations are victim-centred, evidence-led and focused on achieving the best outcomes.

As a PIP2 Manager, you will provide leadership, quality assurance and investigative oversight across Public Protection investigations, including rape and serious sexual offences (RASSO), domestic abuse, stalking and safeguarding matters. Working closely with investigators and supervisors, you will identify good practice, drive performance improvement and support the continued embedding of the principles of Operation Soteria.

This is an exciting opportunity to influence investigative standards, shape organisational learning and support continuous improvement in some of Surrey Police's most complex and sensitive investigations.

Our mission is to identify and protect vulnerable people, prevent and respond to harm, and keep communities safe.

Main Responsibilities

• Provide leadership and oversight of investigations, ensuring timely, proportionate progression, effective victim care and high investigative standards.
• Ensure robust risk assessment and management for primary, secondary and tertiary victims.
• Lead and implement tactics and strategies that support Force and Command investigative objectives.
• Drive performance against agreed measures and organisational priorities.
• Develop and maintain effective partnerships with internal and external agencies.

Key Accountabilities

• Lead, manage and coordinate reviews of safeguarding incidents and crime investigations to improve service quality, performance and outcomes.
• Identify and set appropriate lines of enquiry, ensuring reviews support safeguarding, organisational learning and crime prevention.
• Research, analyse and evaluate information to produce accurate, impartial reviews that recognise good practice and highlight learning opportunities.
• Assess evidence and investigative material to identify offenders and maximise safeguarding and prevention opportunities.
• Undertake quality assurance reviews to ensure investigations comply with legislation, policy and Authorised Professional Practice (APP), providing clear recommendations where required.
• Promote equality, diversity, ethical standards and Force values, taking appropriate action in line with the Code of Ethics and Force policies.
• Develop and evaluate strategies to safeguard victims, manage investigations and review PIP2 investigations.
• Work collaboratively as part of the Operation Falcon Management Team to maximise performance and problem-solving.
• Undertake other duties appropriate to the grade and responsibilities of the role.

Additional Requirements

The role involves travel across Surrey, where public transport may not always be suitable. Reviews of investigators' workloads must be conducted in person to support learning and development with investigators and supervisors. Therefore, you must have access to your own transport and appropriate business-use insurance. Where police vehicle use is required, you must hold a full driving licence and be able to obtain a Force Police Driving Permit.

Skills & Experience

Qualifications:

Educated to degree level, or able to demonstrate equivalent relevant experience.
Minimum PIP Level Two accredited (essential).

Applicants with experience of Public Protection investigations, including RASSO, domestic abuse, child abuse investigations or safeguarding are particularly encouraged to apply, although not essential.

Knowledge of Operation Soteria would be advantageous, successful candidates will be provided with appropriate training and professional development to support their understanding and application of Soteria principles within Public Protection investigations.

Knowledge and skills:

• Sound working knowledge of criminal law, crime standards (both crime recording and disposal outcomes) procedure and Authorised Professional Practice.
• Operationally competent in safeguarding duties and have a strong understanding of risk assessment, mitigation and management processes. This will include managing the Force response to serious and complex crime and high-risk incidents, with the ability to make and uphold confident reasoned decisions in accordance with the National Decision Model (NDM) and THRIVE.
• An understanding of evidence-based investigative practices and victim-centred approaches is desirable. Successful candidates will receive training and support on Operation Soteria principles, including suspect-focused, context-led and victim-centred investigations within Public Protection.
• Strong interpersonal skills. The ability to adapt the style and delivery to suit the needs of the audience and to ensure their understanding.
• The ability to rapidly assimilate and prioritise information and intelligence and to record, or communicate this information effectively.
• The ability to supervise, coach and manage officers and staff, and deal appropriately with any welfare, performance, development or disciplinary issues as necessary.
• To have an understanding of data protection issues in order to ensure that information is handled, shared and filed correctly.
• To have an understanding of the use and application of the risk principles set out by the College of Policing.
• Ability to interrogate databases to obtain information required
• Ability to prepare documentation for case files and have good oral and written communication skills.
• An understanding of the Criminal Justice System and have an awareness of and be conversant with Disclosure Guidelines within the context of Criminal Procedures and Investigations Act 1996 (CPIA).
• Demonstrate an awareness of forensic opportunities in the investigation and review of crime.
• Good communication skills with the ability to listen, empathise, provide support and adapt language, form and message to meet the needs of different audiences.
• Ability to plan own work and plan ahead as well as identify and mitigate risks to delivery.
• To produce clear and concise reports and other documents within best practice procedures and to specified timeframes in keeping with the terms of reference.
• Ability to critically question, brief and de-brief to identify opportunities to enhance efficiency and effectiveness.
• Demonstrate high levels of integrity and professionalism whilst dealing with confidential and sensitive issues.

Experience:

• Previous experience in the conduct, supervision or review of serious and complex crime investigations, and involvement in the supervision of police investigations within the last three years.
• Experience within Public Protection, RASSO, domestic abuse, child protection or safeguarding investigations is desirable but not essential.
• Demonstrable experience of decision making in Police investigations.
• Demonstrable experience of complex information gathering and problem solving.

Why Work With Us?

Policing is an exciting 24/7 business and we all have commitments outside work. We’re invested in supporting people to balance their life with work and we encourage flexible working. We are open to conversations about job shares and part time working. We encourage agile working, giving you the opportunity to manage your own diary and work wherever you give the best service to the public. This may include flexi-time and home working.

We take pride in looking after our people and offer a variety of benefits;

• career progression
• contributory pension scheme (LGPS)
• generous annual leave allowance
• discounts for everyday spend
• on-site gyms and a range of sports clubs
• generous and supportive parental leave
• financial and mental wellbeing guidance and support
• discounted contributory healthcare scheme

We are emotionally aware: CVF Level – Level 2
We take ownership: CVF Level - Level 2

Inclusive, enabling and visionary leadership

We are collaborative: CVF Level - Level 2
We deliver, support and inspire: CVF Level - Level 2

Intelligent, creative and informed policing

We analyse critically: CVF Level - Level 2
We are innovative and open-minded: CVF Level - Level 2

The post holder should note that some or all of the duties and responsibilities detailed in this Job Profile require compliance with nationally agreed operating rules for accessing PNC and other information systems.

• PNC Code of Connections Volume 1 (Version 2.1)
• GDPR 2016 (General Data Protection Regulation)
• Computer Misuse Act 1990
• Official Secrets Act 1989

Everyone working in a police environment will be vetted to the requisite level in keeping with the National Vetting Codes of Practice. The level of vetting required for a person, for both force vetting and national security vetting (NSV) will be proportionate to the role the individual carries out. Changes in an individual’s circumstances must be reported to the appropriate vetting authority as soon as possible.

This role may involve travel to meetings and locations within and beyond the counties of Surrey and/or Sussex for which public transport may not be suitable. Therefore the post-holder must have access to transport and be insured for business use. Where the transport involves the driving of police vehicles, you must have a full driving licence and the ability to attain a Force Police Driving Permit.

Diversity Statement

We are only as good as our people. It's important that our officers and staff can be themselves in the workplace and we know that as an organisation we'll grow from the variety of thinking, approach, and the skills that diversity brings; all of which help us to deliver a better policing service. We strive to ensure how we deliver our services, provide information and how we recruit is open and accessible to all.

We have multiple staff support groups who help to improve our understanding of minority issues and ensure they are reflected in our work. We are proud members of Disability Confident, hold Race Equality Matters Trailblazer status, are a signatory of the Race at Work Charter and are aligned with the Armed Forces Covenant and the HeForShe movement.

We are committed to being an anti-racist police service. We promise to challenge injustice, ensure fairness and to uphold anti-racist principles in both our organisation and our communities. For more information, you can read our full anti-racism statement here .

We value the differences that people bring from all backgrounds and communities. Regardless of age, sex, ethnicity, sexual orientation, gender identity or gender expression, disability, social status, or religious belief, we would love to hear from you.

Following submission of your application you will receive a confirmation email with a copy of your application attached. Occasionally emails from this address can fall into spam/junk folders so please ensure this is checked regularly. You may wish to consider adding [e-mail] to your address/contact list to ensure you receive all communications.

This post is being advertised in parallel with Force redeployment processes. Any redeployees who are identified will be given preference. This may result in the post being withdrawn at any point during the recruitment process.

Please note that not all jobs are available for internal candidates across both Forces, the current agreed recruitment principles are;

• vacancies in collaborated units are available to all officers and staff across both Forces
• vacancies in non-collaborated units are only available to officers and staff within the Force with the vacancy unless it is advertised externally
• if the vacancy is advertised externally and an officer or member of staff from the other Force is successful it will result in a transfer of employment

Surrey Police and Sussex Police Special Constables, Volunteers and Agency Staff (excluding self employed workers) covered under the Agency Worker Regulations (AWR) are eligible to apply for internal advertised posts.

Reference number SYSX STAFF05032

Date posted 15/09/2026