Programme Support Officer

Sussex Police; Guildford; On-site; GBP 34,000 - 39,000; Full time

Benefits offered by this job

Flexible working

On-site gym

LGPS pension

Generous annual leave

Job summary

Surrey Police is seeking a senior administrator to support the Surrey Estates Strategy. The role focuses on governance across multiple workstreams, coordinating documentation, and ensuring timely, high-quality reporting to senior leadership.

You will manage complex information, maintain version control, and enable proactive risk management while supporting flexible working where possible.

Qualifications

• Experience in a senior administrative or support role with autonomy and proactivity.
• Proficiency with MS Office suite (Excel, Word, PowerPoint, Outlook).
• Strong oral and written communication with clear reporting.
• Ability to work collaboratively and motivate others toward team goals.
• Excellent problem solving and organisational skills; attention to detail.

Responsibilities

• Facilitate effective governance of Surrey Estates Strategy workstreams.
• Ensure timely, well-informed decisions through documentation and Board reporting.
• Drive coordination of strategy activities to meet objectives and deadlines.
• Manage project documentation and version control; support compliant processes.
• Maintain knowledge of project plans and collaborate to ensure responsibilities are understood.
• Prepare or update regular governance dashboards, risk, issue and action logs.
• Collate and quality assure project reports for governance meetings.
• Liaise with submitters to address issues and highlight concerns to the Strategy Director.

Skills

Senior admin experience

MS Office proficiency

Communication skills

Team collaboration

Problem solving

Decision making

Organisation

Initiative

Tools

Excel

Word

PowerPoint

Outlook

Job description

Division / Department - See Advert
Grade - Grade G
Status - Full Time or Happy to Talk Flexible Working
Contract Type - Fixed Term Contract
Salary Grade Range - £34,060 - £39,149
Working Hours - 36.0 Hours per Week
Shift Allowance - No
Politically Restricted - No
Location - Surrey Police Headquarters, Guildford
The starting salary for this role will usually be at the bottom of the salary range and will be pro-rata if the working hours are less than full time.

Chief Constables' Message

We really welcome your interest in joining our Police Force. It is a privilege to lead the teams in Surrey Police and Sussex Police who continuously work selflessly and tirelessly in order to keep people in our counties safe.
We are looking for talented and inspirational people who put the needs of the public at the heart of everything that they do and who want to make a difference. If you feel you are that person then we want to hear from you.
We wish you all the very best with your application.
Chief Constable Tim De Meyer & Chief Constable Jo Shiner

The Role & Key Responsibilities

*Please note this role is a 12 month Fixed Term Contract*

Key roles and responsibilities

• The Surrey Estates Strategy is a complex £250 million + programme of works with a significant number of interdependent projects and workstreams
• The role holder is pivotal to the success of the programme, as they will be facilitating the effective operational level management and governance of all workstreams within Surrey Estates Strategy.
• Ensure timely and well informed decisions through the management and quality assurance of Strategy and project documentation and Board level reporting.
• Drive and co-ordinate Strategy activity in line with plans to ensure that objectives and deadlines are met and risks and issues effectively managed.
• Take responsibility for the management of operational level project and Strategy documentation, supporting the development and maintaining appropriate document management systems and processes (including systems to ensure effective document version control) and facilitating effective compliance by others.
• Ensure excellent personal knowledge and understanding of Strategy and project plans. Collaborate with team members to drive activity and ensure that responsibilities and deadlines are fully understood.
• Make use of documentation and reporting to assist stakeholder awareness of project and Strategy direction.
• Proactively monitor progress and identify any potential issues, seeking resolutions and alerting the Surrey Estates Strategy Director to any risks re time delays, resource bottle-necks, task dependencies etc.
• Prepare or update regular project and Strategy reports for governance meetings including dashboard reporting, risk, issue, decision, action logs and highlight reports.
• Proactively request, collate and quality assure project/ Strategy reports and other meeting documentation, checking that reports are clear and concise, cover all required areas in appropriate depth and are received in good time.
• Liaise with submitters to rectify any issues and highlight areas of concern to the Surrey Estates Strategy Director.

Skills & Experience

Skills & Experience

• Experience of working in a senior administrative / support role requiring a high degree of autonomy, proactivity and self-assurance.
• Proficiency in the use of MS Office products Excel, Word, Powerpoint and Outlook software, with the ability to manipulate spreadsheets.
• Strong oral and written communication skills and evidence of the ability to express information in a clear, concise and logical way both in formal written reports and verbally.
• Evidence of the ability to work collaboratively and to motivate and influence others towards team goals.
• Good problem solving skills and proven ability to see a wide perspective, taking account of all relevant information and perspectives when identifying issues, devising solutions.
• Strong decision making skills. Excellent organisational skills and evidence of the ability to think and act in a clear and logical way.
• Proven ability to build personal credibility, trust and respect Strong attention to detail and understanding of the importance of information precision and accuracy.
• Proven ability to take initiative and work without direction, prioritising tasks effectively and responding flexibly to changing demands under pressure.
• Ability to understand a wide variety of complex information and to identify and assess risks and resolve them

Why Work With Us?

Policing is an exciting 24/7 business and we all have commitments outside work. We’re invested in supporting people to balance their life with work and we encourage flexible working. We are open to conversations about job shares and part time working. We encourage agile working, giving you the opportunity to manage your own diary and work wherever you give the best service to the public. This may include flexi-time and home working.
We take pride in looking after our people and offer a variety of benefits;

• career progression
• contributory pension scheme (LGPS)
• generous annual leave allowance
• discounts for everyday spend
• on-site gyms and a range of sports clubs
• generous and supportive parental leave
• financial and mental wellbeing guidance and support
• discounted contributory healthcare scheme

Please use the following links for more information on the benefits of working with Surrey Police or Sussex Police

Further Information

For further information or any questions relating to this vacancy, please contact Rose Tennant
[e-mail]

Diversity Statement

We are only as good as our people. It's important that our officers and staff can be themselves in the workplace and we know that as an organisation we'll grow from the variety of thinking, approach, and the skills that diversity brings; all of which help us to deliver a better policing service. We strive to ensure how we deliver our services, provide information and how we recruit is open and accessible to all.
We have multiple staff support groups who help to improve our understanding of minority issues and ensure they are reflected in our work. We are proud members of Disability Confident, hold Race Equality Matters Trailblazer status, are a signatory of the Race at Work Charter and are aligned with the Armed Forces Covenant and the HeForShe movement.
We are committed to being an anti-racist police service. We promise to challenge injustice, ensure fairness and to uphold anti-racist principles in both our organisation and our communities. For more information, you can read our full anti-racism statement here.
We value the differences that people bring from all backgrounds and communities. Regardless of age, sex, ethnicity, sexual orientation, gender identity or gender expression, disability, social status, or religious belief, we would love to hear from you.
Please use the following links to find out more on Equality, Diversity and Inclusion at Surrey Police and Sussex Police

Additional Information

Following submission of your application you will receive a confirmation email with a copy of your application attached. Occasionally emails from this address can fall into spam/junk folders so please ensure this is checked regularly. You may wish to consider adding [e-mail] to your address/contact list to ensure you receive all communications.

This post is being advertised in parallel with Force redeployment processes. Any redeployees who are identified will be given preference. This may result in the post being withdrawn at any point during the recruitment process.

Please note that not all jobs are available for internal candidates across both Forces, the current agreed recruitment principles are;

• vacancies in collaborated units are available to all officers and staff across both Forces
• vacancies in non-collaborated units are only available to officers and staff within the Force with the vacancy unless it is advertised externally
• if the vacancy is advertised externally and an officer or member of staff from the other Force is successful it will result in a transfer of employment

Surrey Police and Sussex Police Special Constables, Volunteers and Agency Staff (excluding self employed workers) covered under the Agency Worker Regulations (AWR) are eligible to apply for internal advertised posts.