Piercing Operations Lead — UK & Ireland

Lovisa Pty Ltd; Greater London; On-site; GBP 60,000 - 90,000; Full time

Job summary

Lovisa is seeking a dynamic leader to drive the piercing category across the UK and Ireland. Based in London with field travel, you will partner with the Piercing Category team and store leadership to optimize operations and regulatory compliance.

You will develop a piercing strategy, grow sales, and ensure stores are equipped and trained to deliver exceptional customer experiences. This role requires hands-on leadership and cross-functional collaboration across the business.

Qualifications

• Experience leading a retail category or department.
• Knowledge of piercing industry standards and regional legislation.
• Ability to travel within the UK and Ireland for field work.

Responsibilities

• Develop and execute a piercing strategy to grow market share across the UK & Ireland.
• Ensure stores have piercing tools, permits, registrations up to date.
• Drive sales and achieve KPIs through field visits and training.
• Collaborate with the Piercing Category team and internal departments.
• Lead and develop store teams with a hands-on approach.

Skills

Leadership

Retail operations

Stakeholder collaboration

Regulatory compliance

Piercing category management

Job description

Lovisa is seeking a dynamic leader to drive the piercing category across the UK and Ireland. Based in London with field travel, you will partner with the Piercing Category team and store leadership to optimize operations and regulatory compliance.

You will develop a piercing strategy, grow sales, and ensure stores are equipped and trained to deliver exceptional customer experiences. This role requires hands-on leadership and cross-functional collaboration across the business.