PI Insurance Account Manager – Client Relations, Manchester

Everywhen; Manchester; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

26 days holiday plus bank holidays

Career progression opportunities

CII or ACII qualifications

24-hour wellbeing support

Paid volunteering day

The Spotlight Awards

Job summary

A leading insurance firm in Manchester is offering an exciting opportunity for a Professional Indemnity Insurance Account Handler. The role focuses on supporting clients with queries and building strong relationships to ensure customer satisfaction. Applicants should have over 2 years of experience in the insurance sector, a strong customer service background, and the ability to communicate confidently. This position includes generous holiday entitlement and career progression opportunities within the organization.

Qualifications

• Minimum 2+ years of experience in the insurance industry, preferably in professional indemnity.
• Strong ability to engage with clients over phone and email.
• Demonstrate integrity and adaptability in a regulated environment.

Responsibilities

• Support a designated client portfolio and act as the first point of contact.
• Build strong relationships and assist clients with queries.
• Engage in customer service and sales-oriented activities.

Skills

Insurance industry experience

Customer service skills

Confidence in communication

Proactive and entrepreneurial spirit

Collaboration and teamwork

Job description

A leading insurance firm in Manchester is offering an exciting opportunity for a Professional Indemnity Insurance Account Handler. The role focuses on supporting clients with queries and building strong relationships to ensure customer satisfaction. Applicants should have over 2 years of experience in the insurance sector, a strong customer service background, and the ability to communicate confidently. This position includes generous holiday entitlement and career progression opportunities within the organization.