Insurance Account Handler — Client-Focused Growth Role

Everywhen; Telford; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

26 days holiday plus bank holidays

Career progression opportunities

Support for CII or ACII qualifications

Pension scheme

24-hour wellbeing support

Paid volunteering day

Spotlight Awards for excellence

Job summary

A leading insurance brokerage based in Telford is seeking an experienced Insurance Account Handler. This role involves coordinating client appointments, liaising with multiple departments, and achieving set targets. Ideal candidates will have a minimum of 2 years in the Insurance industry, excellent customer service skills, and a proactive attitude. Benefits include generous holiday entitlement, career progression, and support for wellbeing. Join a team that values its employees and fosters a diverse environment.

Qualifications

• Minimum 2 years of Insurance industry experience.
• Ability to deliver excellent client experiences.
• Proven initiative and adaptability in work.

Responsibilities

• Input details of calls into diary systems.
• Book appointments for executives with clients.
• Co-ordinate diaries of Development and Account Executives.
• Follow company procedures and achieve targets.
• Liaise with other departments for customer needs.

Skills

Customer service experience

Proactive attitude

Strong communication skills

Teamwork and collaboration

Entrepreneurial spirit

Job description

A leading insurance brokerage based in Telford is seeking an experienced Insurance Account Handler. This role involves coordinating client appointments, liaising with multiple departments, and achieving set targets. Ideal candidates will have a minimum of 2 years in the Insurance industry, excellent customer service skills, and a proactive attitude. Benefits include generous holiday entitlement, career progression, and support for wellbeing. Join a team that values its employees and fosters a diverse environment.