Physiotherapy Team Administrator

Nuffield Health Brentwood; Hereford; On-site; GBP 15,000 - 18,000; Part time

Job summary

Nuffield Health Hospital Hereford is seeking a dedicated Physiotherapy Administrator to support day-to-day operations in a busy physiotherapy department. The role focuses on coordinating appointments, handling enquiries by phone and email, processing payments for outpatient services, and organizing staff rotas to ensure smooth patient care.

You will be a reliable team player with excellent IT skills, strong communication, and a proactive approach to administration, helping maintain high

Qualifications

• Strong IT and keyboard skills.
• Excellent communication and customer service.
• Experience in an administration team.
• Proactive approach to administrative tasks.
• Flexible and articulate team player.

Responsibilities

• Arrange and manage appointments.
• Answer enquiries by telephone and email.
• Take payments for outpatient appointments.
• Organise bank staff rotas.
• Be the point of contact for other hospital departments and head office teams.
• Provide general administrative support as required.

Skills

IT skills

Communication

Team player

Initiative

Flexibility

Job description

Physiotherapy Administrator

Hereford Hospital | Permanent | Part Time

20 hours per week

MONDAY - FRIDAY 9:00 - 14:00 | NO WEEKEND WORK

It is now easier than ever to find out about job opportunities across Nuffield Health.

Whatever you do, we want to give you every opportunity to broaden your experience and understanding and to develop you both personally and professionally at Nuffield Health.

We want you invested in us for the long term, and we’ll offer you an abundance of interesting and varied roles. You may want to consider stepping into something completely new to give you the fresh challenge you’ve been seeking. Where possible, please make sure you have had a conversation with your current manager about applying for this role.

OurPhysiotherapy Department currently has an opportunity for a Physiotherapy Administrator. Start your journey with us whilst we’ll support you to be your best.

The role

Working in a small department of5 permanent physiotherapy staff you will assist in the day to day running of the department. As an integral part of the team, as ourPhysiotherapy Administratoryou will:

• Arrange and manage appointments
• Answer enquiries by telephone and email
• Take payments for outpatient appointments
• Organise bank staff rotas
• Be the point of contact for other departments in the hospital and Head office departments such as IT and finance ensuring any matters are resolved in a timely manner.
• Provide other administration support to the team as required such as filing and photocopying.

The person

To succeed as aPhysiotherapy administratoryou will:

• Have good IT and keyboard skills
• Good communication and customer service skills including a good telephone manner
• Experience of working within an administration team
• An excellent team player with the ability to use initiative when required
• Flexible
• Articulate and approachable

About Nuffield Hospital - Hereford

The Nuffield Health Hospital in Hereford is located in the beautiful Herefordshire countryside and sits just half a mile north of Hereford City Centre. A hospital, offering exceptional private healthcare to the local community and surrounding counties. Offers a vast range of first-class medical and surgical services performed by a team of expert consultants. The Ward consists of 20 inpatient beds, and a busy ACU with the majority of patients receiving elective Surgical procedures. Catering for both inpatient and day case surgery, providing a broad range of surgical specialties including General Surgery, Orthopaedics, Endoscopy, Gynaecology, Urology, ENT, Plastics and more. Working with leading consultants, Hereford hospital prevents and treats many medical conditions and offers a wide range of complex surgery and services. The working atmosphere is highly professional and stimulating, yet friendly and collaborative like that of a large family unit.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. From free private healthcare to gym membership, a cycle to work scheme and more. At Nuffield Health, we take care of what’s important to you.

It starts with you.