Physiotherapy Administration (Bank))

Nuffield Health Newcastle Hospital; Newcastle upon Tyne; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Holiday in line with the Working Time 

Access to our Pension Scheme

Discounted gym membership at £35.00 a月

Job summary

Nuffield Health Newcastle Hospital is seeking an Administration Assistant to join the Theatre department on a bank basis in Newcastle. You will provide administrative and practical support to nursing and clinical staff, ensuring timely execution of tasks with empathy and high customer service standards.

The ideal candidate will have experience in healthcare administration and strong IT skills to manage data, respond to inquiries, and help maintain efficient department workflows.

Qualifications

• Confident and customer-focused administrator.
• Experience of working in healthcare administration preferred.
• Ability to provide knowledgeable administrative and practical support to nursing and clinical staff.

Responsibilities

• Manage, appraise, and interpret data and information.
• Handle inquiries efficiently and escalate where necessary.
• Ensure data is entered and maintained accurately in electronic or manual systems.
• Provide a customer-oriented information service for patients, visitors, consultants and staff.
• Support departmental strategies reflecting Nuffield Health standards.

Skills

Administrative skills

Customer service

Healthcare administration

Tools

IT systems

Job description

Physiotherapy Administration

Location: Newcastle Hospital| Administration | Bank | Ad hoc

Salary: £12.84 per hour

Contract: Bank | Ad hoc

Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.

Are you a confident and customer-focused administrator, who’s passionate about great customer service? Then you could be just who we’re looking for. Join the nation’s largest Healthcare Charity and be part of a talented team, doing incredible work to shape the health of the nation.

As an Administration Assistant in our Theatre department at our [insert hospital name], you’ll provide knowledgeable administrative and practical support to nursing and clinical staff, to standards and timescales required whilst using empathy and customers service skills to build relationships. Through great communication and IT skills. Ideally, you have experience of working in healthcare administration.

Responsibilities

• Manage, appraise, and interpret data, information and /or situations.
• Handle all enquires, or queries raised efficiently and effectively, escalating appropriately where necessary.
• Ensure all data/information is entered, modified, maintained and presented accurately and efficiently using the appropriate electronic or manual system and format.
• Provide a customer orientated information service for patients, visitors, consultants and staff.
• Participate in departmental strategies that reflect Nuffield Health brand, the Nuffield Health way of caring, goals and objectives.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind.

Benefits

• Holiday in line with the Working Time Directive
• Access to our Pension Scheme
• Discounted gym membership at £35.00 a month

Join Nuffield Health and create the future you want, today.