Phone Shop Associate: Flexible Hours & Growth

Tesco UK; Norwich; On-site; GBP 14,000 - 19,000; Full time

Job summary

Tesco UK is looking for a Phone Shop Colleague to join our store team in the UK. You will provide friendly service, help customers choose mobile products and services, and assist with phone and contract setups.

Work hours are scheduled within the weekly availability windows, with a guaranteed minimum of 12 hours per week. The role emphasizes great service, sales support, and collaboration across the store.

Qualifications

• Previous customer service experience preferred.
• Ability to work in a fast-paced retail environment.
• Strong communication and interpersonal skills.

Responsibilities

• Providing friendly, natural service and getting to know your customers.
• Providing flexible support across the Phone Shop and wider store, including helping customers choose mobile products and services.
• Completing phone and contract setups and supporting customers with tech queries.
• Making customer-focused decisions and supporting store routines.

Skills

Customer service

Teamwork

Adaptability

Job description

Tesco UK is looking for a Phone Shop Colleague to join our store team in the UK. You will provide friendly service, help customers choose mobile products and services, and assist with phone and contract setups.

Work hours are scheduled within the weekly availability windows, with a guaranteed minimum of 12 hours per week. The role emphasizes great service, sales support, and collaboration across the store.