Phone-Based Mortgage Broker Growth Manager

StrideUp; Greater London; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Hybrid working (minimum 3 days in the/

Electric Vehicle Salary Sacrifice

25 days annual leave

Birthday Leave

Discretionary annual bonus

Enhanced Parental Leave & Pay

Monthly socials

Central London location

Start-up, performance-driven culture

Job summary

StrideUp is seeking an experienced Telephone Business Development Manager to join our growing Business Development team in a broker-facing role. You will build relationships with mortgage brokers by phone, generate new opportunities, and support our field-based BDMs to grow residential Home Purchase Plan and Buy-to-Let business.

You will own broker onboarding and due diligence, supporting procuration fee payments and ensuring a smooth broker experience from initial contact to completed cases.

Qualifications

• Experience in UK mortgage or financial services industry.
• Experience in a Business Development, Telephone BDM, Broker Relationship, Mortgage Sales or Broker Servicing role.
• Good knowledge of residential and Buy-to-Let mortgages.
• Excellent telephone and communication skills, with confidence making outbound calls.
• Strong relationship-building and commercial skills.
• Comfortable using CRM systems and managing multiple priorities.

Responsibilities

• Build and maintain relationships with mortgage brokers and generate new opportunities.
• Outreach to identify and develop new business and discuss StrideUp products and lending proposition with brokers.
• Support field-based BDMs with broker engagement and meetings.
• Handle broker onboarding and due diligence, maintain accurate broker records in CRM.

Skills

Telephone skills

Relationship building

Multitasking

CRM proficiency

Outbound calling

Education

CeMAP or mortgage qualification

Tools

CRM systems

Job description

StrideUp is seeking an experienced Telephone Business Development Manager to join our growing Business Development team in a broker-facing role. You will build relationships with mortgage brokers by phone, generate new opportunities, and support our field-based BDMs to grow residential Home Purchase Plan and Buy-to-Let business.

You will own broker onboarding and due diligence, supporting procuration fee payments and ensuring a smooth broker experience from initial contact to completed cases.