Phlebotomist

TN United Kingdom; Romford; On-site; GBP 24,000 - 32,000; Full time

Job summary

An established industry player is seeking a compassionate Band 3 STR Worker to join their Mental Health & Wellness Teams. This role offers the opportunity to make a significant impact on the lives of individuals facing mental health challenges. You will be part of a supportive and dynamic team, providing essential care and interventions that promote recovery and well-being. With a strong commitment to equality and diversity, this organization fosters a nurturing environment for both staff and patients. If you're passionate about mental health and eager to develop your skills, this position is perfect for you.

Benefits

Flexible Working Opportunities

Employee Assistance Programme

Health and Wellbeing Support

Commitment to Equality and Diversity

Qualifications

• Experience working with individuals who have mental health issues.
• Ability to contribute to care planning and implementation.

Responsibilities

• Support service users in the community with mental health needs.
• Collaborate with multidisciplinary teams to deliver care.

Skills

Mental Health Support

Communication Skills

Empathy

Team Collaboration

Crisis Management

Education

NVQ Level 3 in Care

Qualification in Health and Social Care

Job description

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Joining #TeamNELFT means you’ll become part of a welcoming and supportive working environment. We’re CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London, Essex, Kent and Medway. We provide community and mental healthcare services to adults and children within these areas.

The Trust has award winning equality and diversity initiatives and staff health and wellbeing activities. We invest heavily in your development, because when you are valued and supported, we provide the best care to our patients. We are a Level 3 Disability Confident Leader, have been featured in the Working Families Top 10 Employers benchmark for three consecutive years, and we have achieved a Carers UK Level 1 Accreditation. Along with our staff networks and training opportunities, we work hard to embed a just and compassionate culture here at NELFT.

Find out more about NELFT careers and what makes our Trust a great place to work, in this video

Job overview

We are looking for a Band 3 STR Worker to join our Mental Health & Wellness Teams. You will provide support to service users based in the Redbridge area. You will need experience of working with people who have mental health issues in the community. Your role as support worker will be part of the wider multi disciplinary team and support the community treatment of people as part of ongoing Mental Health needs.

Main duties of the job

The main duties of the role are outlined in the attached job description.

This is an opportunity to be part of a dynamic service, providing opportunities to develop your skills and your career. You will play a key role in the multi-disciplinary team. You will need experience of working in a mental health care setting and have skills and experience in delivering a menu of interventions aimed at promoting recovery such as: health promotion, anxiety management, social inclusion, emotional first aid, self harm reduction and safety planning in collaboration with patients, carers and social support networks.

You will work closely with people who use our Services, their families, friends and carers and play an important contribution in how people experience our services. You are expected to be kind and responsive but professional and informative and contribute to the quality of the services we provide.

Working for our organisation

Probationary Period

This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).

High-Cost Area Supplement

This post also attracts payment for High-Cost Area Supplement of 15% of the basic salary (minimum payment of £4,551 and a maximum payment of £5,735) pro rata for part time staff.

Certificates of Sponsorship

Although we are a registered sponsor organisation, we are unable to offer sponsorship for all job roles. Please check your eligibility under the UKVI points based system

Use of AI

Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.

Detailed job description and main responsibilities

You will be expected to hold a caseload of patients allocated to you by the management of the team. You will be expected to support the team in undertaking some duties work. You will also be expected to contribute to the effectiveness of services by:

• Providing skilled, evidence based care which adheres to agreed policies and procedures
• Working with patients and families and qualified practitioners to contribute to all stages of the care planning process including assessing risks and needs
• Acting as patient advocates in the multi-disciplinary team
• Working as part of a team implementing care plans or directives overseen by registered nurses
• Contributing to creating and maintaining high performing teams by:
• communicating well with all members of the team
• understanding their role in the team and how they help the team achieve its’ objectives
• reflecting on their own practice regularly
• Identifying how care could be improved
• Working to the standards set out in the Code of Conduct for Healthcare Support Workers and Adult Social care Workers in England (Skills for Health 2013)
• Safeguarding people by recognising and responding when an adult or child might be at risk from abuse but also recognising their own limits and asking for help and escalate concerns when necessary
• Escalating safety concerns and by doing so acting as effective advocates for those who use our services
• Being open and transparent about their own practice
• Identifying areas where improvements in safety or quality can be made
• Working closely with others to improve services
• Maintaining compliance with their mandatory training requirements
• To support with duty work as required by the duty seniors and practitioner's on duty.

Person specification

Qualifications

• •NVQ level 3 in care or equivalent
• Qualification in health and social care or equivalent

Experience

• •Lone working experience
• •Demonstrate, kindness, respectfulness and working together with communities
• •Relevant Experience in a community setting and basic level of theoretic knowledge.
• •Working as a member of a team and flexible
• •Previous experience of working with a multidisciplinary team

Knowledge

• •Knowledge and understanding of Recovery and Social Inclusion
• •Understand the need for professional conduct and confidentiality.
• •Ability to listen effectively and communicate effectively at all levels
• •Basic written communication skills to enable completion of records etc.
• •Empathy, compassion, and patience.
• •Ability to communicate well verbally and in writing.
• •Knowledge and experience of mental health services and mental health issues
• •Ability to form positive therapeutic relationships with service users and carers.
• •Ability to act calmly in emergencies and respond in a professional manner to stressful and challenging behaviour
• •Awareness of local services / resources
• •Knowledge of benefits / employment system
• •Previous experience working within mental health services
• •Experience and knowledge to complete physical health vital signs for patients
• •Able to travel within the geographical work area and across directorates

Skills

• •Ability to understand relevant documentation/information Flexible
• •Ability to work under own direction
• •Competent listening and observation skills
• •Ability to relate to individuals and groups
• •Appropriate responses to situations
• •Good awareness of patient safety issues and reduction of risks and others
• •Contribute to the implementation of care plans by helping to assess patients, develop, implement and evaluate a care plan

We believe in bringing your authentic and best self to work, in order to deliver the best care to our patients. We are committed to supporting our employees holistically. Here is a snapshot of what is on offer at NELFT:

• A long-standing and award-winning approach to equality and diversity with supportive networks for ethnic minority staff, staff with disabilities or long term/chronic conditions and LGBT staff.
• A commitment to supporting colleagues to achieve a work life balance, through flexible working opportunities and our effortsto support our working parents and carers. This has resulted in us being recognised as a ‘Top 10 Family Friendly Employer’ from the Working Families Charity.
• Proactive health and wellbeing support, including access to our employee assistance programme, staff psychological support, individual wellbeing conversations and a network of health and wellbeing ambassadors.
• Detailed information about our wellbeing and benefits offer can be found in this link.

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s a job share, part time hours or another flexible pattern.