Phlebotomist

Randox; Cheltenham; On-site; GBP 21,000 - 29,000; Full time

Job summary

Randox Health in Cheltenham (John Lewis store) is seeking a Phlebotomist to join our clinic team. The role involves taking blood samples from private and corporate clients, entering data into PIS, and delivering excellent customer service in a fast-paced environment.

Some weekends apply and full-time, permanent contracts are offered. Desirable phlebotomy experience or certificates are welcome, with a requirement for strong IT literacy and outstanding communication.

Qualifications

• Phlebotomy experience or certificate/training desirable.
• Excellent communication skills.
• Right to work in the UK without visa sponsorship.

Responsibilities

• Take blood samples from private and corporate clients.
• Record data accurately in Patient Information Systems (PIS).
• Assist with reception and other admin duties as needed.
• Represent Randox Health professionally at events and appointments.
• Upsell and cross-sell health services at the clinic.

Skills

IT literacy

Communication skills

Right to work in UK

Job description

Phlebotomist – Cheltenham – (Job Ref: 26/PPCH)

Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. We have an exciting new career opportunity for a Phlebotomist within our clinic in the John Lewis store in Cheltenham. We can consider experienced Phlebotomists as well as applicants who are interested in starting a career in Phlebotomy.

Location

Randox Health, John Lewis - 123 High St, Cheltenham GL50 1DQ.

Contract Offered

Full-time, permanent. Part-time and other options can be considered.

Working Hours / Shifts

5 days per week, subject to the rota, including some weekends. Start and finish times are 8.40am to 5.20pm Monday to Saturday and 10am to 4.30pm on a Sunday. These shifts are subject to change. Other shift patterns can be considered.

For this position, as you may be in contact with live blood samples, you must be vaccinated against Hepatitis B or be able to get it following a successful interview stage.

In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced Disclosure and Barring Service check.

Right to Work Requirement

Please note that this role requires candidates to have the legal right to work in the UK for a minimum of 12 months from the application date. This is to ensure completion of our 9-month probationary period and for any potential sponsorship decisions to be considered. Unfortunately, we are unable to offer visa sponsorship at the point of hire.

This role is responsible for ensuring customers have an excellent experience from the moment they enter our clinic, taking blood samples from both private and corporate clients. This main duties of the role include:

• Conduct comprehensive client appointments, including blood and urine sample collection, personal health measurements, and data entry into our Patient Information Systems (PIS).
• Demonstrate sensitive communication to ensure client understanding and consent.
• Maintain accurate records in PIS, uploading all relevant documentation.
• Represent the company professionally at offsite events and appointments.
• Engage in upselling and cross-selling at our private health clinic.
• Proactively drive sales and exceed targets.
• Help with reception, front of house and other administrative duties.
• Complete company forms, specimen labelling, and laboratory test order forms accurately.
• Demonstrate high IT literacy in order to manager various software systems and daily tasks.

Essential criteria:

• Confident using IT programmes.
• Flexibility with working hours, as required by the business inclusive of evenings and weekends.
• Flexibility to work from offsite locations at least once per month.
• Excellent communication skills.
• Currently have the right to work in the UK without visa sponsorship.

Desirable:

• Experience in a private healthcare setting.
• Previous Phlebotomy experience and certificate or equivalent training.
• Experience in customer service.
• 6 months experience in Phlebotomy.
• Sales / Retail experience.
• Valid UK driving licence.