26/PBGP - Phlebotomist

Randox Laboratories; Greater London; On-site; GBP 21,000 - 25,000; Full time

Job summary

Randox Health is seeking a Phlebotomist for our Great Portland Street clinic in London. You will collect blood samples from private and corporate clients, ensure data accuracy in our systems, and maintain high standards of client care.

The role requires phlebotomy experience and a certificate, strong IT skills, and excellent communication. Shifts are 4 on 4 off, 7am–7pm, with flexibility for additional coverage across Randox Health clinics in the cluster.

Qualifications

• Previous Phlebotomy experience and certificate or equivalent training.
• Confident using IT programmes.
• Flexibility with working hours, including evenings and weekends.
• Flexibility to work from offsite locations at least once per month.
• Strong communication skills.
• Right to work in the UK without visa sponsorship.

Responsibilities

• Take blood samples from private and corporate clients in the clinic.
• Maintain accurate records in our Patient Information Systems (PIS).
• Demonstrate sensitive communication to ensure client understanding and consent.
• Represent the company professionally at offsite events and appointments.
• Engage in upselling and cross-selling at our private health clinic.
• Drive sales and exceed targets.
• Assist with reception and other administrative duties.
• Complete labelling and order forms accurately.
• Use multiple software systems for daily tasks.

Skills

Strong communication

IT literacy

Customer service experience

Flexibility with hours

Education

Phlebotomy certificate

Tools

PIS software

Job description

Phlebotomist – Great Portland Street, London – (Job Ref: 26/PBGP)

Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. We have an exciting new career opportunity for a Phlebotomist within our clinic in Great Portland Street, London.

Main Location

Randox Health, 143-149 Great Portland Street, London, W1W 6QN. Successful applicants will work within a dynamic rota model. This means that while rotas will be provided in advance, scheduled shifts may be across different clinic locations within the relevant cluster area, depending on customer demand and operational requirements. This role will cover the following Randox Health Clinics Great Portland Street, Kensington, Kings Road, White City and St Pauls.

Contract Offered

Full-time, permanent

Working Hours / Shifts

4 on 4 off shift pattern 7am to 7pm, Monday to Saturday and 11am to 5pm on a Sunday. Rotas are provided well in advance although rotas are subject to change depending on support needed for cover.

Vaccination and Disclosure requirements

For this position, as you may be in contact with live blood samples, you must be vaccinated against Hepatitis B or be able to get it following a successful interview stage. In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced Disclosure and Barring Service check.

What does the Phlebotomist role involve?

This role is responsible for ensuring customers have an excellent experience from the moment they enter our clinic, taking blood samples from both private and corporate clients. The main duties of the role include:

• Conduct comprehensive client appointments, including blood and urine sample collection, personal health measurements, and data entry into our Patient Information Systems (PIS).


• Demonstrate sensitive communication to ensure client understanding and consent.


• Maintain accurate records in PIS, uploading all relevant documentation.


• Represent the company professionally at offsite events and appointments.


• Engage in upselling and cross-selling at our private health clinic.


• Proactively drive sales and exceed targets.


• Help with reception, front of house and other administrative duties.


• Complete company forms, specimen labelling, and laboratory test order forms accurately.


• Demonstrate high IT literacy in order to manager various software systems and daily tasks.

Essential criteria

• Previous Phlebotomy experience and certificate or equivalent training.


• Confident using IT programmes.


• Flexibility with working hours, as required by the business inclusive of evenings and weekends.


• Flexibility to work from offsite locations at least once per month.


• Strong communication skills.


• Currently have the right to work in the UK without visa sponsorship.

Desirable

• Experience in a private healthcare setting.


• Experience in customer service.


• 6 months experience in Phlebotomy.


• Sales / Retail experience.