Phlebotomist

Randox Laboratories; Cheltenham; On-site; GBP 21,000 - 27,000; Full time

Job summary

Randox Health is hiring a Phlebotomist for the Cheltenham clinic located at John Lewis. You will collect blood samples, conduct patient interactions, and manage documentation within our PIS. Some weekend work is required.

The role emphasizes accurate data entry, customer service, and professional representation of Randox Health at events and clinic appointments.

Qualifications

• Right to work in the UK without visa sponsorship.
• Confident with IT programmes and daily software usage.
• Flexibility to work evenings and weekends.
• Excellent communication skills.
• Experience in private healthcare or phlebotomy is desirable.

Responsibilities

• Take blood samples from private and corporate clients.
• Enter data into Patient Information Systems (PIS) accurately.
• Obtain informed consent and communicate results to clients.
• Represent Randox Health professionally at events and appointments.
• Assist with reception and other admin duties as needed.
• Support upselling and cross-selling at the private health clinic.

Skills

Excellent communication

IT literacy

Flexible working hours

Customer service

Education

Phlebotomy certificate

Tools

Patient Information Systems (PIS)

Job description

Phlebotomist – Cheltenham – (Job Ref: 26/PPCH)
Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. We have an exciting new career opportunity for a Phlebotomist within our clinic in the John Lewis store in Cheltenham. We can consider experienced Phlebotomists as well as applicants who are interested in starting a career in Phlebotomy.
Location: Randox Health, John Lewis - 123 High St, Cheltenham GL50 1DQ.
Contract Offered: Full-time, permanent. Part-time and other options can be considered.
Working Hours / Shifts: 5 days per week, subject to the rota, including some weekends. Start and finish times are 8.40am to 5.20pm Monday to Saturday and 10am to 4.30pm on a Sunday. These shifts are subject to change. Other shift patterns can be considered.
For this position, as you may be in contact with live blood samples, you must be vaccinated against Hepatitis B or be able to get it following a successful interview stage.
In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced Disclosure and Barring Service check.
Right to Work Requirement
Please note that this role requires candidates to have the legal right to work in the UK for a minimum of 12 months from the application date. This is to ensure completion of our 9-month probationary period and for any potential sponsorship decisions to be considered. Unfortunately, we are unable to offer visa sponsorship at the point of hire.
This role is responsible for ensuring customers have an excellent experience from the moment they enter our clinic, taking blood samples from both private and corporate clients. This main duties of the role include:

• Conduct comprehensive client appointments, including blood and urine sample collection, personal health measurements, and data entry into our Patient Information Systems (PIS).
• Demonstrate sensitive communication to ensure client understanding and consent.
• Maintain accurate records in PIS, uploading all relevant documentation.
• Represent the company professionally at offsite events and appointments.
• Engage in upselling and cross-selling at our private health clinic.
• Proactively drive sales and exceed targets.
• Help with reception, front of house and other administrative duties.
• Complete company forms, specimen labelling, and laboratory test order forms accurately.
• Demonstrate high IT literacy in order to manager various software systems and daily tasks.

Essential criteria

• Confident using IT programmes.
• Flexibility with working hours, as required by the business inclusive of evenings and weekends.
• Flexibility to work from offsite locations at least once per month.
• Excellent communication skills.
• Currently have the right to work in the UK without visa sponsorship.

Desirable

• Experience in a private healthcare setting.
• Previous Phlebotomy experience and certificate or equivalent training.
• Experience in customer service.
• 6 months experience in Phlebotomy.
• Sales / Retail experience.
• Valid UK driving licence.

Downloads

Policy On The Recruitment Of Ex-Offenders For Responsible Bodies