Pharmacy Technician - Lead Dispensary & Patient Care

Boots; Kingswinford; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption…

Flexible benefits scheme

TELUS Health EAP

CPD Days and protected learning time

GPhC/PSNI/PSI Fees reimbursed

Job summary

Boots is hiring a Pharmacy Technician to deliver patient-centred care, triage patients, and coach the pharmacy team in a busy community setting. You will provide expert medicine advice, support stock management, and ensure safe, compliant dispensing.

The role offers opportunities to develop leadership skills and progress within Boots’ network. Join a team dedicated to exceptional patient care, professional development, and strong support across our stores and offices.

Qualifications

• Registered with the relevant pharmacy regulator (GPhC, PSNI, PSI).
• Coaching and leading a dispensary team.
• Excellent communication and organisational skills.
• Motivation to improve teams, customers and patients.
• Desire to deliver outstanding patient care.
• Ability to use pharmacy systems and technology.

Responsibilities

• Provide expert, tailored advice to patients about medicines and services.
• Deliver store-specific pharmacy services as needed.
• Lead and coach the pharmacy team to maintain high standards of care.
• Assist with triage of patients and dispensing tasks.
• Make safe, ethical decisions in the pharmacy.
• Manage stock, ordering, receiving and handling controlled drugs.

Skills

Coaching & leadership

Communication

Organisational skills

Patient care

Education

GPhC/PSNI/PSI registration

Tools

Pharmacy systems

Job description

Boots is hiring a Pharmacy Technician to deliver patient-centred care, triage patients, and coach the pharmacy team in a busy community setting. You will provide expert medicine advice, support stock management, and ensure safe, compliant dispensing.

The role offers opportunities to develop leadership skills and progress within Boots’ network. Join a team dedicated to exceptional patient care, professional development, and strong support across our stores and offices.