Pharmacy Technician

The Boots Company PLC; Norwich; On-site; GBP 22,000 - 35,000; Full time

Job summary

An established industry player is looking for a dedicated Pharmacy Technician to join their dynamic team. This role offers a fantastic opportunity to develop your pharmacy career while providing legendary care to patients. You will lead the dispensary operations, ensuring legal and ethical practices are upheld, and inspire your team to deliver exceptional customer service. With a focus on accuracy and patient care, you will be instrumental in the pharmacy's success. Join a company committed to diversity and inclusion, with a range of benefits that support work-life balance and professional development.

Benefits

Competitive holiday allowance

Boots Retirement Savings Plan

Discretionary annual bonus

Enhanced parental leave pay

£100 gift card for new parents

Flexible benefits scheme

Employee Assistance Programme

Generous staff discount

Corporate discounts

Boots Benevolent Fund support

Qualifications

• Must have NVQ Level 3 in Pharmacy Services and be registered with the General Pharmaceutical Council.
• Experience in customer care and team leadership is essential.

Responsibilities

• Lead the day-to-day running of the dispensary and ensure safe pharmacy operations.
• Deliver excellent patient care and support pharmacy team members.

Skills

Customer Care

Pharmacy Services

Legal and Ethical Decision-Making

Team Leadership

Education

NVQ Level 3 in Pharmacy Services

Medicines Counter Assistant (NVQ2)

Job description

We are seeking a passionate and driven Pharmacy Technician to join our fantastic store in Liverpool, New Mersey.

Come and join our dedicated team with a fast-paced customer-facing role.

Permanent contract

Shift Pattern
Monday to Friday 9am - 8pm
Saturday 9am - 7pm
Sunday 11am - 5pm

Please contact the Regional Recruitment Partner, Anna Jones, by emailing [e-mail] for further information.

The importance of your role.
Be part of our ambition to be the world’s leading Pharmacy-led retailer. Our patients are at the heart of everything we do, and we’re proud to offer legendary care every day; it’s what sets us apart from other UK Pharmacy chains.

This is a great opportunity to develop your Pharmacy career and make a difference to the lives of our patients.

How will you do it?
With a technical yet personable approach, you’ll inspire the pharmacy team around you, making sure that our standards reflect that we care about our patients. Legally and ethically we want to give them the very best service.

Accuracy and care is what this role is all about. You will deliver the safe and effective running of the pharmacy and healthcare business, and lead the day-to-day running of the dispensary. You will be an expert in the technical aspects of the supply of medicines, whilst delivering excellent patient care.

Guiding and supporting your pharmacy team and working closely with the Pharmacist and Store Leader you’ll be influential in growing our business.

What you’ll be doing day to day.
You will help deliver the safe and effective running of the pharmacy and healthcare business, and lead the day-to-day running of the dispensary.

Your duties will include:

• Responsibility for legal, safe & ethical decision-making in the pharmacy.
• Delivering on-target delivery of items and services income.
• Complying with legal and professional requirements and accepted guidance on professional practice in Boots.
• Tailoring conversations with every customer to ensure they leave your pharmacy feeling informed and confident about their healthcare needs and coaching other pharmacy team members to do the same.
• Seeking opportunities to engage external stakeholders to secure locally commissioned services and drive services and items.
• Delivering efficient dispensary operations and ensuring dispensing losses are minimised.
• Ordering medicines, labelling, dispensing, endorsing and checking of prescriptions.

What you’ll need to have.
We’re offering you an exciting career opportunity. It’s a chance to continue your professional and pharmacy journey. You will need to have an NVQ Level 3 in Pharmacy Services (or equivalent), and be registered with the General Pharmaceutical Council to join us.

But it isn’t just about experience, we’re looking for people with a genuine passion for customer care, who will support and lead the dispensary team, and deliver pharmacy strategy in partnership with the team.

To work within our dispensaries you also need to have completed a Medicines Counter Assistant (NVQ2) qualification or equivalent.

You may wish to become an Accuracy Checking Technician (ACT) with us; we can give you the training and support you need in order to achieve this. As you continue to develop your healthcare knowledge through these qualifications and roles, this will be reflected in your pay and benefits.

Excitingly, this is just one of several routes your career could take you within Boots!

Our Diversity and Inclusion commitment.
Diversity, equity and inclusion is at the centre of everything we do in our business. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. We offer a variety of flexible working patterns to support our colleagues to achieve a good work-life balance.

This role is subject to a DBS/PVG check in certain locations. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis. You will have the opportunity to discuss the matter with us before we make a decision.

Our Benefits.
We have a great range of benefits* that go beyond salary and offer flexibility to suit you:

• Competitive holiday allowance (with the option to buy more days)
• Boots Retirement Savings Plan pension scheme
• Discretionary annual bonus scheme
• Enhanced Maternity / Paternity / Adoption leave pay
• £100 gift card for colleagues expecting/adopting a baby
• Flexible benefits scheme (via salary sacrifice) including financial wellbeing support, gym membership, holiday buying, dental cover, life assurance, restaurant discount cards, activity passes and much more (exclusions may apply, eligible roles only)
• Access to our Employee Assistance Programme offering free, independent and confidential counselling and support, 24 hours a day, 7 days a week
• Generous staff discount (with enhanced discounts for Boots brands, Boot Opticians and Boots Hearingcare)
• Access to corporate third-party discounts, including retail, cinema, holidays and more (UK only)
• Access to the Boots Benevolent Fund, a registered charity that offers support to eligible current and former colleagues in the UK, as well as their immediate relatives, at times of financial hardship.

*All rewards and benefits are subject to change and eligibility.