Pharmacy Sales Representative / Player Coach North

Syneos Health, Inc.; Birmingham; Hybrid; GBP 40,000 - 70,000; Full time

Job summary

Syneos Health, Inc. in Birmingham, United Kingdom, is seeking a Pharmacy Sales Representative / Player Coach North to promote OTC products and deliver territory targets across multiple brands.

The role blends field sales with coaching responsibilities, requiring roughly 50% time on customer-facing activity and 50% on mentoring the broader salesforce, with travel to key customer sites as needed.

Qualifications

• Bachelor’s degree in life sciences.
• Healthcare / Medical / Pharmaceutical sales experience required.
• Solid written and verbal communication skills.
• Proven sales coaching experience, with the ability to coach and mentor sales colleagues while continuing to deliver personal field sales performance.
• Excellent presentation and selling skills with strong attention to detail.
• Ability to prioritise workload and multi-task between numerous tools and applications.
• Willingness to travel to support customer engagements and key sales delivery activities.

Responsibilities

• Coverage of an agreed territory to develop Pharmacists value-based interactions aligned to national and regional strategy.
• Act as a team leader/player-coach, 50% field activity and 50% coaching and supporting the wider salesforce.
• Provide regular field coaching, feedback and best-practice sharing to enhance team capability.
• Deliver on a well-defined business plan within budget and agreed timelines.
• Deliver other key performance indicators as directed.
• Use of CRM system to support planning, sequential selling and territory analysis.
• Educate Pharmacists on the safe, appropriate and effective use of the products and the future portfolio.
• Regular interaction at regional and national team meetings to drive a culture of collaboration and best practice.
• Comply with all SOPs and codes of ethical practice and local regulations.
• Willingness to travel to support customer engagements and key sales delivery activities.

Skills

Sales coaching

Field sales

Presentation skills

Communication

Time management

Education

Bachelor’s Degree – Life Sciences

Job description

Pharmacy Sales Representative / Player Coach North

Updated: Today

Location: Birmingham, England, United Kingdom

You have what it takes: a competitive drive coupled with exceptional sales ability.

The Pharmacy Sales Representative/Player Coach supports the promotion of the customer’s OTC products across multiple brand lines and indications. This role will operate as a hybrid team leader/player-coach position, with approximately 50% of the individual’s time spent working in the field to deliver against their own territory objectives and approximately 50% focused on coaching, mentoring and supporting the wider salesforce team. The role requires the individual to identify local Pharmacies to develop local, regional and national business plans that deliver calls, through both traditional and remote interactions and marketing initiatives across their assigned territory. The Pharmacy Sales Rep will be required to ensure operational targets are met and surpassed by effectively identifying the appropriate engagement channel for the assigned target, gaining consent and applying data and insight to drive smart, informed and value-based conversations with customers.

• Coverage of an agreed territory on which the representative will identify and develop Pharmacists value-based interactions using any insights through collaboration with the customers’ internal teams to ensure alignment to national and regional strategy
• Act as a team leader/player-coach, spending approximately 50% of time delivering customer-facing field activity and 50% coaching, mentoring and supporting the wider salesforce team
• Provide regular field coaching, feedback and best-practice sharing to support team capability, confidence and consistent execution across territories
• Deliver on a well-defined business plan within budget and agreed timelines
• Deliver other key performance indicators as directed
• Successfully complete the distance learning and initial training programme.
• Use of CRM system to support planning, sequential selling and territory analysis.
• Educate Pharmacists on the safe, appropriate and effective use of the products and the future portfolio to ensure optimal patient outcomes
• Regular interaction at regional and national team meetings to continually drive a culture of collaboration, support and share best practice
• Comply with all Syneos Health and Customer SOPs and codes of ethical practice
• Ensure that all activity is compliant with local rules and regulations
• Bachelor’s Degree – Life Sciences
• Healthcare / Medical / Pharmaceutical Sales Experience required
• Solid written and verbal communication skills
• Proven sales coaching experience, with the ability to coach and mentor sales colleagues while continuing to deliver personal field sales performance
• Excellent presentation and selling skills with strong attention to detail
• Ability to prioritise workload depending on program needs
• Ability to multi-task between numerous tools and applications
• Willingness to travel to support customer engagements and key sales delivery activities

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled).