Pharmacy Dispenser

Phlo - Digital Pharmacy; Manchester; On-site; GBP 27,000 - 35,000; Full time

Job summary

Join a leading digital pharmacy as an NVQ Level 2 qualified Pharmacy Dispenser in Manchester. This full-time role involves dispensing prescriptions with no face-to-face patient interactions, focusing instead on efficient communication and multi-tasking in a fast-paced environment. Benefit from a range of employee perks and the opportunity to enhance digital healthcare services.

Benefits

25 days annual leave plus bank holidays

Enhanced Maternity, Paternity, and Adoption Pay

Private Medical Insurance via Vitality

Annual Bonus Scheme

20% discount on Phlo Clinic products

DBS check compliant

Fertility Leave

Menopause Leave

8 x free professional counselling sessions

Perkbox membership for discounts

Qualifications

• Experienced NVQ2 pharmacy dispenser.
• Comfortable with technology for prescription management.
• Ability to work in a busy environment.

Responsibilities

• Dispense prescriptions accurately and efficiently.
• Manage patient communications via phone and email.
• Ensure compliance with NHS prescription system.

Skills

Attention to detail

Multi-tasking

Customer care

Technology adaptation

Education

NVQ Level 2 in Pharmacy Dispensing

Tools

Pharmacy PMR systems

Job description

We’re looking for an NVQ Level 2 qualified Pharmacy Dispenser to join our Manchester hub on a permanent basis. This is a full-time role that requires a mixture of shift and weekend working. You will be working alongside our pharmacy team, including; pharmacy manager, pharmacists, accuracy checking technician and dispensers.

Phlo is an online pharmacy aiming to empower patients by giving them full control of their healthcare. Using our app, patients can manage, order and track their prescriptions and benefit from same-day, real-time deliveries.

This role is suited to an experienced, UK-qualified NVQ2 dispenser who enjoys multi-tasking in a fast-paced environment. As Phlo is a digital pharmacy, you won’t be involved with face-to-face patient interactions. Instead, you’ll deal with patient communications via telephone and email. You’ll also be working to pace to dispense medications in our main pharmacy dispensing hub. We use a range of bespoke platforms and systems, therefore being comfortable with technology is essential.

The Job

On a day-to-day basis, you’ll be involved in the following:

• Dispensing prescriptions efficiently and accurately
• Generating dispensing labels using the computer systems
• Assembling and labelling medicines
• Referring enquiries and problems to the on-duty pharmacist
• Liaising with courier drivers and Royal Mail reps to ensure the correct packages go out for delivery
• Receiving and unloading deliveries from wholesale suppliers
• Gathering, organising and assessing patient information
• Ensuring items are stored at the correct temperatures and updating the control records
• Ensuring work space is clean, tidy and organised
• Ensuring all dispensing equipment is clean and maintained
• Ensuring prescriptions are filed correctly
• Supporting the Pharmacist with ad hoc duties as required

Ideally, we're looking for someone with the following:

• NVQ Level 2 UK Dispensary Assistant Qualification
• Highly comfortable using and adapting to various tech systems and processes
• Experience working in a busy pharmacy
• Experience in community pharmacy dispensing NHS prescriptions is desirable
• Experience dispensing for an online pharmacy is desirable
• Good understanding of the NHS prescription system
• Knowledge of pharmacy PMR systems
• Comfortable multi-tasking and working at pace
• High attention to detail
• Dedicated to the patient experience and customer care
• DBS check compliant
• Comfortable with shift and weekend working

And in joining Phlo, you’ll receive:

• Salary £27,000+ DOE
• Opportunity to influence the gold standard of prescribing services within the digital healthcare space
• Regular collaboration with other teams in the business (product, engineering, design) to continually shape and enhance our services
• 25 days annual leave plus bank holidays
• An extra day of annual leave for every complete year of service up to 5 extra days
• An extra day off for your Birthday every year to prolong the celebrations
• Pension scheme – 5% employer contribution
• Private Medical Insurance via Vitality.
• Bereavement Leave policy covering family, friends, pets, and miscarriage
• Enhanced Maternity, Paternity and Adoption Pay after 1 year of service
• Charity Day to support a cause that’s important to you
• Dependant Leave to take care of the people that rely on you
• Annual Bonus Scheme
• 2 x Duvet days per calendar year to support wellbeing.
• Fertility Leave to support employees who are extending their family.
• Pawternity Leave to support employees who introduce a new pet into their home.
• Menopause Leave to support employees.
• 20% discount on Phlo Clinic products
• 8 x free professional counselling sessions to support your mental health
• Perkbox membership for discounts and points
• £500 Employee Referral Scheme

These are our current benefits and they’re likely to grow as we do.

Interested? Please apply now.

**Closing date for applications is 17.06.25. Please be advised that this role may close early due to high volumes of applications.

The Logistics

We are based at Trafford Park Manchester with close access to the M60 as well as excellent proximity to the tram (10 minute walk from Village stop) and bus service routes. We have free parking onsite.

About Phlo

Phlo is building the next generation digital pharmacy by allowing our NHS and private patients to manage, order and track their medication at the touch of a button and have it delivered in 4 hours or less – a UK first! We also have a separate B2B offering, Phlo Connect, which allows private and NHS healthcare providers to plug into our digital pharmacy infrastructure to offer their own patients a superior pharmacy experience.

It’s an incredibly exciting time for Phlo as we scale up rapidly. By joining the team, you will have an opportunity to grow our company and enhance our products from day one.

To deliver great service to Phlo’s patients we're building a company that’s reflective of their diversity. We’re an inclusive workplace that promotes and values difference, where everyone, from any background, can do their best work and be proud to belong.

For more information about Phlo visit: www.wearephlo.com, www.phloconnect.com or check out our socials and Trustpilot reviews!