Pharmacy Assistant Apprenticeship

I & F Limited (T/A Skills4Group); Bishop Auckland; On-site; GBP 15,000 - 18,000; Full time

Job summary

I & F Limited (T/A Skills4Group) is seeking a friendly Pharmacy Assistant Apprentice to join a busy community pharmacy team. You will support day-to-day pharmacy operations, help customers at the counter and assist with prescriptions under supervision, while training towards the Level 2 Pharmacy Services Assistant Apprenticeship.

The role combines paid work with study over about 15 months, delivering hands-on learning, stock management, and customer service in a supportive environment.

Qualifications

• This role requires an interest in healthcare and helping customers.
• Completion of initial Maths/English tests may be required to determine suitability.
• On-programme training leading to a Level 2 Pharmacy Services Assistant Apprenticeship.

Responsibilities

• Support customers at the medicines counter and respond to queries.
• Assist with preparation and supply of prescriptions under supervision.
• Handle stock, deliveries and maintain records.
• Use pharmacy systems to process prescriptions and sales.
• Maintain cleanliness, health and safety and confidentiality.
• Work as part of a team to ensure excellent customer service.

Skills

Customer service

Communication

Attention to detail

Punctuality

Education

GCSE Maths & English

Tools

Pharmacy systems

Job description

Brief Description

We are looking for a friendly, reliable and motivated Pharmacy Assistant Apprentice to join a busy community pharmacy team. This is a great opportunity to earn while you learn, gaining hands‑on experience in a healthcare environment while working towards a recognised apprenticeship qualification.

Qualifications Required

GCSEs at A-C or 4-9 or equivalent, in Maths and English desired but not essential as can be provided as part of the course. For applicants without Maths and English Level 2 or equivalent qualifications, employment will be offered on condition of completing initial Maths and English tests to determine suitability for the course.

Training to be Provided

Pharmacy Services Assistant Level 2 (GCSE) and Functional Skills if required.

Future Prospects

This is an exciting role that will include engaging with customers and clients to provide prescription counter services, advice, housekeeping duties such as stock rotation and stock replenishment, helping to deliver a variety of public health services whilst gaining a pharmacy qualification.

Pharmacy Assistant Apprenticeship - [location]

About the role

As a Pharmacy Assistant Apprentice, you will support the day‑to‑day running of the pharmacy, helping customers and working closely with the pharmacy team to ensure safe and efficient service.

Key duties include:

• Supporting customers at the medicines counter and responding to queries
• Assisting with the preparation and supply of prescriptions (under supervision)
• Handling stock, deliveries and maintaining accurate records
• Using pharmacy systems to process prescriptions and sales
• Maintaining high standards of cleanliness, health & safety and confidentiality
• Working as part of a team to ensure excellent customer service

What we’re looking for:

• A genuine interest in healthcare and working with people
• Strong communication and customer service skills
• Good attention to detail and willingness to learn
• Ability to work well in a fast‑paced environment
• Reliable, punctual and professional
• Basic IT skills

No previous pharmacy experience is required full training is provided.

Apprenticeship details:

• Qualification: Level 2 Pharmacy Services Assistant Apprenticeship
• Duration: Typically 15 months
• Training delivered alongside your job through blended learning
• Apprentices must be able to commit to contracted working hours and guided learning hours

Why apply?

• Earn while you learn in a respected healthcare role
• Gain a nationally recognised qualification
• Develop transferable skills and long‑term career opportunities in pharmacy

Please note that this vacancy may close earlier than the stated deadline if a suitable candidate is found.

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BESbswy