Pharmacist

Walgreens; Shrewsbury; On-site; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated pharmacist to deliver exceptional pharmacy services. In this role, you will provide valuable consulting services to patients, ensuring they understand their medications and the importance of drug interactions. You will play a vital role in enhancing patient experiences through effective communication and community engagement. This position offers the opportunity to work in a collaborative environment, focusing on both clinical and operational excellence, while contributing to the overall health and wellbeing of the community. If you are passionate about patient care and pharmacy practices, this is the perfect opportunity for you.

Benefits

Health Insurance

401(k) Plan

Employee Discounts

Paid Time Off

Continuing Education Reimbursement

Qualifications

• BS in Pharmacy or equivalent degree required.
• Current pharmacist licensure in relevant states.

Responsibilities

• Provide pharmacy consulting services and ensure proper medication dispensation.
• Engage with patients to enhance their experience and resolve issues.

Skills

Patient Counseling

Medication Management

Customer Service

Pharmacy IT Systems

Clinical Services

Education

BS in Pharmacy

Current Pharmacist Licensure

Tools

Pharmacy IT Systems

Job description

Job Objectives

Provides pharmacy consulting services with empathy to patients regarding the effective usage of medications and awareness of drug interactions. Offers preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcomes services. Responsible for ensuring the proper compounding, dispensation, review, and verification of prescribed medications within regulatory guidelines, company policies, and procedures. Supports the efficient workflow of the pharmacy and assists the pharmacy manager in identifying ways to optimize pharmacy financials, inventory management, and enhance patient experience.

Job Responsibilities/Tasks

Patient Experience

• Engages patients by greeting them and offering assistance with products and services. Resolves patient issues in a timely manner and answers questions to ensure a positive patient experience.
• Models and shares customer service best practices with all team members to deliver a distinctive and joyful experience, including interpersonal habits that show care (e.g., greeting, eye contact, courtesy) and Walgreens service traits (e.g., curiosity to identify needs, proactive help, service until satisfied, empathy, inclusivity).
• Connects with patients by anticipating needs and proactively offering services. Supports efforts to enhance patient experience by increasing awareness of healthcare services offered through Walgreens (e.g., patient consultation, medication management, drug therapy reviews, immunizations, diagnostic testing, and patient outcomes services), thus promoting a shift from transactional to interpersonal pharmacy roles.
• Participates in and assists with community events as requested by Store Manager, Healthcare Supervisor, District Manager, or Pharmacy Manager.

Operations

• Counsels patients regarding medication usage, side effects, interactions, contraindications, privacy, generics, cost-effective medicines, OTC products, and refers to medical providers as needed.
• Performs pharmacist tasks including compounding, drug therapy reviews, verification, and medication management.
• Reviews, interprets, and accurately dispenses prescribed medications, especially during high workload periods.
• Ensures pharmacy compliance with regulations, policies, and standards. Assists in establishing procedures for efficient workflow, including role assignment, activity coordination, and team suggestions. Responsible for opening, closing, and shift change duties.
• Ensures use of Good Faith Dispensing policies in accordance with state and federal laws for controlled substances.
• Maintains current knowledge of pharmacy IT systems related to workflow, prescription fulfillment, billing, documentation, training, inventory, and POS systems. Seeks ways to improve productivity.
• Ensures accurate processing of insurance claims, resolves patient issues, follows up with insurers and providers, and participates in third-party audits.
• Follows up with medical providers to clarify prescriptions, dosages, refills, interactions, allergies, and suggests alternatives.
• Performs clinical and wellness services such as immunizations, diagnostic testing, and disease management.
• Assists in analyzing performance data related to pharmacy financials, customer service, and inventory management.
• Builds relationships with local healthcare providers and participates in community outreach to promote pharmacy services and growth.
• Supports virtual patient registration, exception resolution, and conducts virtual product reviews following company procedures.

People & Performance Management

• Assists in staff hiring, training, coaching, and performance monitoring under the guidance of the Pharmacy Manager.
• Motivates teamwork, sets expectations, recognizes progress, and fosters a shared vision.

Training & Personal Development

• Maintains current licensure, credentials, and certifications as required by law.
• Stays updated on pharmacy and healthcare developments through journals, publications, and communications. Pursues best practices to enhance performance.
• Obtains necessary certifications and training, including modules required by the company.
• Seeks professional growth through self-assessment, feedback, and mentorship.

Communications

• Supports pharmacy and store management by communicating relevant health and wellness strategies to staff.

About Walgreens Boots Alliance

Walgreens Boots Alliance (Nasdaq: WBA) is a global healthcare, pharmacy, and retail leader with a 175-year history of community care. With approximately 12,500 locations across the U.S., Europe, and Latin America, WBA dispenses medicines, provides healthcare access, and offers health and beauty products through physical and digital platforms, shaping the future of healthcare.

WBA employs around 312,000 people in eight countries, with brands including Walgreens, Boots, Duane Reade, No7, and Benavides. It is committed to healthy communities, the environment, inclusivity, and sustainability. In fiscal 2024, WBA scored 100% on the Disability Equality Index.

More information at www.walgreensbootsalliance.com.

Minimum Qualifications

• BS in Pharmacy or Pharmacist Degree from an accredited institution.
• Current pharmacist licensure in states within the district.
• Experience with prescription dispensing and knowledge of applicable laws.
• Certified Immunizer or willingness to become one within 90 days of hire.