Pharma Ops Lead: Procurement, Compliance & Delivery

Chapter 2; Greater London; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

27 days annual leave

Birthday leave

Private Medical Insurance

Cycle to work scheme

Fantastic modern office environment

Strong leadership and support team

Job summary

Chapter 2 is seeking a Pharma Operations Coordinator in East London to join our client’s Orders team. You will service retail and wholesale channels, manage procurement, distribution, and system processes in a fast-paced pharma environment.

Onboarding requires on-site presence during the first four weeks. The role involves GDP/GMP alignment, data analysis, and ensuring timely orders while collaborating across teams. 4-day in-office work and 1-day WFH on Thursdays.

Qualifications

• Familiarity with operational processes and metrics (inventory management, logistics).
• Wholesale distribution experience in fast-paced environments.
• Ability to self-direct and meet daily ordering cut-off times.
• Able to work effectively in a team and engage with external partners.
• Advanced proficiency in Microsoft Excel (including pivot tables).
• Experience with Microsoft Office suite.

Responsibilities

• Assist in processing pharmaceutical orders for retail and wholesale customers via email and procure stock from domestic and international suppliers (40%).
• Support inventory and order processing systems to help the business grow (15%).
• Help drive pharmaceutical compliance throughout the Orders System and GDP-based QMS (15%).
• Help manage the client’s customer base and build processes for efficiency (10%).
• Provide administrative support for the Operations Team (10%).
• Perform basic data analysis (10%).

Skills

Operational processes & metrics

Wholesale distribution experience

Self-direction

Team collaboration

Customer service

Education

Bachelor’s degree in Economics/Math/Data Science

Tools

Microsoft Excel

Pivot tables

Microsoft Office

VLOOKUP

Power BI

CRM systems

3PL systems

Job description

Chapter 2 is seeking a Pharma Operations Coordinator in East London to join our client’s Orders team. You will service retail and wholesale channels, manage procurement, distribution, and system processes in a fast-paced pharma environment.

Onboarding requires on-site presence during the first four weeks. The role involves GDP/GMP alignment, data analysis, and ensuring timely orders while collaborating across teams. 4-day in-office work and 1-day WFH on Thursdays.